Customer Relationship Manager
Il y a 4 heures
Bruges, Flanders, Belgique
Black Pen Recruitment
Temps plein
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Our client, a leading Software, Information and
Communication Technologies company, operates internationally
(Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London,
Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned
supplier of IT services to government institutions, multinational
corporations, public administrations and multinational companies,
research and academic institutes. Role Overview Our client
currently has a vacancy for a Customer relationship manager fluent
in English, to offer his/her services as an expert who will be
based in Brussels, Belgium. The work will be carried out either in
the company’s premises or on site at customer premises. In the
context of the first assignment, the successful candidate will be
integrated in the Development team of the company that will closely
cooperate with a major client’s IT team on site.
Job type
Full time/Permanent
Location:
Brussels, Belgium Workplace: Onsite Please note that we can consider only EU candidates for this position due to security clearance. Requirements University degree in IT combined with relevant IT professional experience of 8 years; Excellent experience with managing stakeholders in large project; Experience in negotiation with actors from the business and IT community; Experience with business administration or public relations studies/domain, customer relation and stakeholder management; Experience with preparation materials for meetings with committees/clients ; Experience with meeting facilitation and communication handling; Good knowledge of large organization administrative business processes; Ability to give business and technical presentations; Excellent command of the English language. Responsibilities Liaising with internal and external stakeholders; Identifying business needs and determining solutions to business problems; Create and maintain documentation of business requirements and solutions using appropriate documentation standards; Provide input for the software development process; Modelling business processes; Requirements/needs management and tracking; Risk analysis.
Job type
Full time/Permanent
Location:
Brussels, Belgium Workplace: Onsite Please note that we can consider only EU candidates for this position due to security clearance. Requirements University degree in IT combined with relevant IT professional experience of 8 years; Excellent experience with managing stakeholders in large project; Experience in negotiation with actors from the business and IT community; Experience with business administration or public relations studies/domain, customer relation and stakeholder management; Experience with preparation materials for meetings with committees/clients ; Experience with meeting facilitation and communication handling; Good knowledge of large organization administrative business processes; Ability to give business and technical presentations; Excellent command of the English language. Responsibilities Liaising with internal and external stakeholders; Identifying business needs and determining solutions to business problems; Create and maintain documentation of business requirements and solutions using appropriate documentation standards; Provide input for the software development process; Modelling business processes; Requirements/needs management and tracking; Risk analysis.