Assistant Store Manager
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Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
The Assistant Store Manager is expected to:Leader skillsBe a brand ambassador and embrace the brand Selling CeremonyInspire the team and lead by exampleSupport the development of the team and store KPIsBe proactive in developing your team skills and brand/product knowledgeSelling skillsDrive sales: you coach your team in delivering exceptional and personalised customer experienceLead your team towards success through training & coaching in order to exceed the store objectives and KPIsBuild customer loyalty, understand customer relationship managementBe able to communicate efficiently and effectivelyBe knowledgeable of the collection and the brand iconic piecesOperationsDrive sales: Fully proficient on operating till system, payments and fraudulent transactionsManage the opening and closing procedures for your store and ensure luxurious store environment and standardsManage the loss prevention procedure, perform regular inventories and communicate any discrepanciesPay attention to the security of the team and customers, by respecting health & safety guidelinesFollow up stock transfers between stores and manage the faulty items procedure with the support from the managerCommercial & MerchandisingManage the VM guidelines implementation and train your team on all VM aspects & standardsKnow how to adapt the VM guides to the space.
Ensure the shop floor and the windows standards are impeccably maintainedKnow, use and communicate the VM tools and guidelines to the team.
You have two years' experience in an upper-end brand, and have a passion for the fashion and luxury world. xsgtzvk You are hard-working, dynamic, energetic with a commitment to customer service.
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