Business Systems Analyst

Job Summary Reporting to the appropriate business or IT leader, the Business Systems Analyst – Order to Cash is a member of the HSS Business Solutions JD Edwards EnterpriseOne team. The successful candidate will work closely with business users, process owners, management, and IT/IS teams to support and optimize Order-to-Cash processes and related supply chain functions. This role is responsible for system configuration, business process improvements, functional specifications, testing, user documentation, training materials, change leadership, business consulting, and second-level application support. The position focuses primarily on Oracle JD Edwards EnterpriseOne Order Management, Sales and Distribution, Transportation Management, Supply Chain Planning, and integrated third-party applications. Job Responsibilities â€
¢ Partner with business users, process owners, management, and IT/IS teams to understand business requirements, operational challenges, and system priorities. â€
¢ Provide functional consulting and application support within the Order-to-Cash, Sales and Distribution, Transportation, and Supply Chain functional areas. â€
¢ Identify opportunities to apply existing or new system functionality to improve business processes, operational efficiency, and the user experience. â€
¢ Facilitate the development of solutions that combine an understanding of business processes, operational challenges, technology options, and process improvement methodologies. â€
¢ Translate business needs into clear functional requirements, process documentation, system configurations, and functional specifications. â€
¢ Configure and support JD Edwards EnterpriseOne modules related to Sales Order Management, picking, shipping, transportation, and other Order-to-Cash processes. â€
¢ Advise stakeholders on solution options, risks, resource requirements, dependencies, and potential impacts on other business processes and system priorities. â€
¢ Lead or support system testing, including test planning, test-script development, functional testing, integration testing, user acceptance testing, and defect resolution. â€
¢ Prepare and maintain user manuals, process documentation, functional specifications, training materials, and other system documentation. â€
¢ Support JD Edwards EnterpriseOne integrations with third-party systems, including interface definition, testing, troubleshooting, and ongoing support. â€
¢ Participate in data-conversion, master-data-management, system-transition, acquisition-integration, and full-lifecycle implementation activities. â€
¢ Provide second-level support by investigating application issues, identifying root causes, coordinating resolutions, and communicating effectively with affected stakeholders. â€
¢ Build strong relationships with business stakeholders and take the time to understand user feedback and incorporate it into recommendations and solution requirements. â€
¢ Provide guidance and leadership to power users while working effectively with Sales, Distribution, Transportation, and Supply Chain leadership. â€
¢ Manage multiple projects and initiatives concurrently while balancing priorities, resource constraints, and deadlines. â€
¢ Support business process re-engineering and continuous-improvement initiatives involving enterprise applications and cross-functional business processes. Job Requirements â€
¢ Bachelor’s degree in Information Management, Computer Science, Business Administration, or a related field. â€
¢ At least seven years of functional analyst experience supporting JD Edwards EnterpriseOne Order-to-Cash processes. â€
¢ Extensive experience with Sales Order Management, picking, shipping, transportation management, and related Sales and Distribution processes. â€
¢ At least seven years of experience with process design, functional specifications, system configuration, application support, and troubleshooting within the relevant JD Edwards EnterpriseOne modules. â€
¢ At least three years of experience working in a manufacturing or distribution environment. â€
¢ Experience with JD Edwards EnterpriseOne data conversion and master data management. â€
¢ Experience defining, testing, and troubleshooting data interfaces between JD Edwards EnterpriseOne and third-party applications. â€
¢ Experience integrating JD Edwards EnterpriseOne with third-party systems and supporting system transitions involving non-JDE ERP platforms. â€
¢ Experience supporting acquisitions, business integrations, and full-lifecycle ERP implementations. â€
¢ Experience with project planning, project delivery, and cross-functional stakeholder coordination. â€
¢ Previous experience with business process re-engineering, process improvement, or enterprise-wide business transformation initiatives. â€
¢ Strong technical knowledge and the ability to communicate complex technical concepts in language that is understandable to business stakeholders. â€
¢ Ability to analyze business needs and translate them into clear, detailed requirements and functional specification