Senior Manager Organization Transformation Financial Services

General Information

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Deloitte

Business Unit

Technology & Transformation

Primary Location

Zaventem

Field of interest

HR

Industry Focus

Financial Services

Recruiter

Ma, Wing-Kwan - winma@deloitte.com

Description of the position

Press space or enter keys to toggle section visibility Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond. Your journey with usJoin Deloitte's Organization and Workforce Transformation (OWT) practice as a Senior Manager in our Financial Services Human Capital team. You'll lead transformational engagements with major banks and insurers on organizational redesign, workforce strategy, operating model modernization, and AI impact & automation. Sponsored by our Financial Services Partner, you'll be at the heart of our strategy to expand this practice. As a key driver of this expansion, you'll bring deep industry expertise into building relationships with senior stakeholders, identifying transformation opportunities, and delivering real impact on how financial institutions work and develop their people. You'll shape the future of Financial Services by leveraging your insider knowledge while developing new skills alongside experienced consultants and cross-functional teams to establish Deloitte as the market leader in Financial Services Human Capital transformation. Your responsibilities: Client Leadership & AdvisoryLead transformational engagements on future organization design, workforce strategy, operating model redesign, leadership evolution, and change management Translate deep understanding of financial institutions into compelling solutions Build trusted relationships with C-suite stakeholders and become a trusted advisor Business Development & Market GrowthIdentify and shape market opportunities within your Financial Services network Develop proposals that convert into client engagements Team & Practice DevelopmentCoach junior team members and support their professional growth Develop methodologies, assets, and thought leadership in FS transformation Build the team's market reputation Cross-Functional Collaboration Partner with Data & AI, Strategy, M&A, and Technology teams to co-create integrated solutionsBridge industry operations and human capital transformation Let's talk about you8–10+ years in a core business or enabling function role at a major bank or insurer (Corporate Office, Transformation, Operations, Claims, IT, Finance, Risk, etc.) Deep understanding of financial institution operations with proven track record driving organizational transformation & Strategic Change. Strategic thinker who translates industry insights and business challenges into advisory and organizational solutions. Strong commercial acumen in business development, proposal writing, and relationship management; ability to build credibility with senior stakeholders, scope engagements, and structure complex problems. Project management and client delivery skills with ability to connect strategic goals to organizational models. Consulting background is a plus. Passionate about the future of work, organizational design, and technology/AI impact Collaborative generalist comfortable across multiple transformation topics who builds trust and supports talent development. Fluent in English & Dutch and/or French Our story When reimagined, work can be much more than just a process. It can be an outcome that drives productivity, value and impact by unlocking human potential and creating an organization that is resilient to risk, fit for the future and grounded in meaning for workers whose identity will drive sustained results. Human Capital is a leading and trusted advisor and implementation partner, working with companies and governments around the world. For three decades now, our teams have focused exclusively on HR and are continuously investigating and steering the future of HR.Business is being disrupted. New business models, exponential technology, agile ways of working, and regulation are constantly changing the way organizations work. Organization & Workforce Transformation grounded in human experience principles can drive sustainable change on a behavioral, cultural, and organizational level.Who is Deloitte?We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.

In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public inst