Cargo Operation Loadcontroller
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Job Description
The Ops Officer will act as a liaison officer on behalf of the company towards our clients. He/she will instruct and guide the build-up of the cargo in coordination with the Shift Leaders and Duty Manager. He/she must communicate accurately and efficiently with all internal departments and clients. He/she will provide/issue all flight papers required by the customer. He/she is responsible for reporting any potential problems, possible improvements, ideas or feelings that could help contribute to continuous improvement of well-being at work, safety and quality, via all available reporting channels confidentially, anonymously or by name.
Responsibilities
- Coordinate and supervise all cargo-related functions associated with flight handling.
- Daily coordination with the client to meet their goals, including optimizing the build-up, weight versus volume, priorities set by the client, and dangerous goods policy.
- Organize/optimize the warehouse and ramp activities, coordinating with shift leaders and Duty Managers while respecting safety, productivity and quality objectives.
- Follow up flight schedule, set up HOTAC, crew transport and in-flight catering if requested by the airline.
- Prepare weight & balance and load plan, accounting for all planned load and A/C restrictions.
- Ensure flight crews receive all information and PPW needed (ZFW, NOTAM, METEO, GEN-DEC).
- Achieve an "ON TIME" performance.
- Respect and follow handling procedures linked to the CEIV certifications (Pharma, live animals, lithium batteries) based on SLA and SOP and training.
Experience and Qualifications
- Formal requirements: bachelor's degree.
- Fluent in English (verbal & written).
- Computer skills.
- Clean police record (to be proven).
- Excellent human relationship skills.
- Team worker.
- Able to work under operational constraints and tight deadlines.
- Ability to invest extra hours if needed.
Additional Experience
- Experience as traffic officer, load controller or loadmaster preferred.
- Successfully pass the internal load master course.
- Valid dangerous goods licence.
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