Salesforce Consultant

Il y a 6 heures
Arrondissement of BrusselsCapital, Brussels, Belgique ConexusDX Part of the Recolution Group Temps plein
ph3Salesforce CRM Functional Analyst / Consultant /h3pbr/bLocation: /b Belgiumbr/bEmployment Type: /b Permanentbr/bLanguage: /b Fluent Dutch and English requiredbr/We are hiring Salesforce CRM professionals to join a rapidly growing consulting team delivering major client transformation programmes across Belgium.br/You will work with business stakeholders to understand customer-facing processes, translate requirements into Salesforce solutions, and support the delivery of high-quality CRM implementations and enhancements. /ph3Responsibilities /h3ulliGather, analyse and document business requirements for Salesforce CRM initiatives. /liliMap and improve sales, service and customer-engagement processes. /liliConfigure and support Salesforce solutions, working closely with technical teams where development is required. /liliSupport workshops, user acceptance testing, training and go-live activities. /liliProduce functional specifications, process documentation and user stories. /liliBuild trusted relationships with client stakeholders and provide day-to-day functional support. /liliContribute to continuous improvement of CRM processes and platform adoption. /li /ulh3Profile /h3ulliExperience working with Salesforce CRM in a functional, business-analysis or consultancy capacity. /liliStrong understanding of CRM processes, ideally across Sales Cloud and/or Service Cloud. /liliComfortable speaking with both business users and technical delivery teams. /liliStrong communication, documentation and stakeholder-management skills. /liliFluent Dutch and English; French is beneficial. /liliSalesforce certifications are advantageous. /li /ul /p

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