Learning Operations Coordinator

A multinational defence organisation is expanding the commercial training portfolio it sells to external customers, and it needs a coordinator who can hold the whole delivery chain together: the customer, the instructors, the room, the purchase order and the record in the system. This is an on-site assignment in Mons, Belgium. What you will do Act as the single point of contact between external customers and internal stakeholders — branches, instructors and academy management — so that each commercial training iteration runs without friction. Build and maintain delivery plans for training iterations from customer requirements and internal delivery policy. Raise and follow through Purchase Requisitions and the financial paperwork behind them — receipts, work confirmations, price calculations — for course iterations, public events and mobile training team deliveries. Handle the logistics: room bookings, facility access and supplier-provided services. Work inside the finance and Training Management System environments, keeping pricing, seat allocation, requisition references and iteration detail accurate and current. Consolidate or merge iterations when enrolment falls short, and resolve operational problems before they reach the classroom. Maintain the annual course schedule in the E-ITEP platform from structured TMS downloads, including validation, bulk uploads and reporting. What you bring Proven experience coordinating complex schedules and allocating resources, ideally in an academic or training environment. Hands-on use of enterprise systems — TMS, ERP or comparable financial tooling — for data entry, record management and basic financial processing. Strong customer-facing record: you answer well, you answer fast, and you keep several competing demands moving at once. Familiarity with E-ITEP or another Learning Management System, including managing and uploading course and schedule data. Working knowledge of course control documents, lesson plans and the documentation that structured training runs on. Awareness of the Bi-SC Directive 075 framework for education, training and exercises, or the ability to pick it up quickly. Solid reporting and data-management skills, including bulk downloads and uploads. Fluent business English. Why it is worth a conversation It is a visible role. Customers, instructors and management all come through you, and the quality of a whole training programme is measurably better when the coordination is good. You will be working alongside an international team on a portfolio that is growing.