ServiceNow Technical Consultant

pbAbout Devoteam: /b /p pDevoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. /p pOurblongstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow /bamplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. We complement these partnerships with in-depth Cyber, Data AI, Software development and multi cloud expertise. /p pForb30 years, we have always been guiding our customers on the next tech wave /b. Devoteam has guided organizations through the Internet and cloud. The next revolution? AI. /p pWithb11,000 tech natives working in 25+ countries, we bring you highly skilled IT experts across Europe /b /p pAt Devoteam,btech is in our DNA /b, and it’s the people we empower with tech. Now, with responsible AI, we’re ready to unlock a future where technology drives positive change. /p pAs a bServiceNow Technical Consultant /b at Devoteam, you design, configure, and implement ServiceNowbr/solutions that translate business requirements into robust, scalable technical configurations. You applybr/ServiceNow best practices to decide when to configure out-of-the-box and when tailored customizationbr/is required. Alongside hands‑on delivery, you mentor junior team members and proactively flag risks,br/dependencies, and improvement opportunities within your scope of work.br/At Devoteam, we lean into change and embrace emerging technologies from day one. Every consultantbr/receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise,br/and fast‑track learning. /p h3Responsibilities /h3 ul liDesign, configure, and implement ServiceNow solutions according to business and functional requirements /li liTranslate business needs into scalable technical configurations and detailed technical designs /li liCustomize the platform when required, following ServiceNow best practices and coding standards /li liDevelop integrations with third‑party systems (REST, SOAP, file‑based transfers) /li liDeliver well‑documented, thoroughly tested customizations, including unit testing and structured testing approaches /li liMentor and guide junior team members on both technical and functional topics /li liProactively identify risks, dependencies, or improvement opportunities within your scope of work /li liSupport platform upgrades and ongoing application maintenance /li /ul h3Requirements / Qualifications /h3 ul li3+ years of hands‑on experience in ServiceNow configuration and development /li liStrong understanding of ServiceNow administration, App Engine, and customization practices /li liProficiency in JavaScript, Glide API, business rules, script includes, and UI policies /li liProven experience in unit testing and awareness of structured testing approaches /li liComfortable with both "out-of-the-box" implementations and tailored customizations /li liFluent in Dutch and/or French, plus English; strong communication skills with technical and non‑technical stakeholders /li liServiceNow Certified System Administrator (CSA) required /li /ul h3Mindset Work Ethic /h3 ul liCustomer‑oriented and quality‑driven /li liAutonomous with a proactive mindset /li liAgile, adaptable, and collaborative /li /ul h3Nice to Have /h3 ul liExperience with Service Portal, Employee Center, and Agent Workspace /li liServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) /li liExperience in greenfield implementations (from scratch) /li liFamiliarity with middleware integrations (MuleSoft, Dell Boomi, Kafka) /li liExperience with AI on the ServiceNow platform (e.g. Now Assist, Control Tower) is a plus, provided it can be demonstrated with concrete examples /li /ul h3What

We Offer
/h3 ul liA challenging and varied role within Devoteam. /li liA competitive salary package including company car, net allowances, meal vouchers, and group insurance. /li liContinuous learning opportunities: certifications, training budgets, conferences, and internal knowledge‑sharing. /li liA hybrid work model with modern, inspiring office spaces designed for collaboration. /li liA culture that values innovation, autonomy, and personal growth. /li /ul