Remote IT Service Coordinator

Il y a 3 jours

Brussels, Belgique SEIDOR Temps plein

SEIDOR seeks an IT Support Coordinator to manage IS support processes and knowledge bases for Europe. You will coordinate multi-level support teams, ensure timely incident resolution, and enforce ITIL practices across incident, problem, and request management.

The role involves developing user documentation, delivering IS trainings, and maintaining dashboards to monitor SLA performance. Remote work across Europe is offered to suitable candidates.