Teamlead Mobile @ itsme

Belgian Mobile ID, known for the innovative itsme® app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and seamless interaction in the digital space.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

itsme® has fundamentally changed digital interaction in Belgium and has grown into the country's official mobile identity. With the itsme® app, citizens can securely identify themselves, approve transactions, and even digitally sign official documents, without the need for card readers, passwords, or tokens. Today, this results in overwhelming success, with usage by close to 8 million citizens (more than 80% of the adult population in Belgium). More than 1 million actions are performed daily, and the app has been successfully launched in 17 European countries with the ambition to become an international leader.

The itsme® solution guarantees the highest security through the unique combination of the app, the mobile phone, and biometric or PIN identification. The service is recognized with the Level of Assurance 'High' e-identification means and as a 'qualified' provider of trust services for electronic signatures in the eIDAS regulation, which ensures the strictest security requirements and legal validity.

ROLE

As the Mobile Team Lead, you are essentially building and safeguarding the face of itsme® for close to 8 million users. The mobile application must visibly radiate absolute safety, high quality, and reliability, while maintaining an exceptionally frictionless and easy-to-use user experience. Your main target is to ensure users feel safe and are protected against scam and fraud vectors.

This is a hybrid role, Guide & Build, where you will split your responsibilities between people leadership and hands-on engineering. You will have the autonomy to introduce fresh ideas, shape the team's way of working, and clear technical bottlenecks. Since the core apps were built recently (2022) with pure Swift/UI Kit and Kotlin, you won't be fighting archaic legacy code. Instead, your focus is on driving architectural refinement, expanding automated testing, and scaling top-tier agile engineering practices.

Tasks and responsibilities

- People management and leadership: Directly lead, coach, and support a team of 4 iOS and Android developers. Take full ownership of the performance cycle, 1-on-1 career track alignments, motivation, and HR management pipelines (JML - Joiner/Mover/Leaver, holiday approvals, objective setting, promotions, and conflict resolution).
- Hands-on mobile development: Design, build, and maintain features for the itsme® iOS application, contributing directly to a secure, high-impact digital identity product. Take ownership of code quality, performance, and security, ensuring best practices are applied across the mobile codebase.
- Release management and CI/CD: Drive mobile application release cycles within the App Store and Google Play Store constraints, overseeing continuous delivery automation (e.g., GitHub Workflows, build pipelines).
- Cross-functional collaboration: Collaborate with product owners, designers, and backend developers to translate business requirements into scalable mobile solutions.
- Impediment and dependency management: Actively remove impediments and manage cross-team dependencies, ensuring smooth and predictable delivery.
- Agile evolution and pod transformation: Define and evolve team topology, ways of working, and agile practices to maximize delivery efficiency and team autonomy. Drive the organizational change tracks to smoothly orchestrate the transition of the mobile competence center into stream-aligned product Pods.
- Team culture and continuous improvement: Foster a culture of continuous improvement, ownership, and collaboration within the mobile team.
- Strategic advisory and scaling: Partner with leadership and stakeholders to support itsme’s transformation and scaling journey, adapting processes and structures as needed.
- Testing automation: Guide the team toward building strong, automated mobile testing coverage (a key 'Should' objective) to shield application stability.
- Hiring and onboarding: Partner closely with recruitment to interview and onboard exceptional talent as the engineering department continues to scale.

PROFILE

Background and experience

- Native mobile development: At least 5 years of proven experience developing native mobile applications. Strict iOS baseline expectations include Swift and UI Kit proficiency (Objective-C is a plus). If coming from an Android baseline (Kotlin), you must exhibit an excellent, high-level conceptual understand