Customer Account Specialist
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- Je beheert orders en klantendossiers
- Je staat in voor de verwerking en opvolging van bestellingen
- Je controleert prijzen, kortingen, levertermijnen en contractafspraken en informeert klanten proactief
- Je stelt facturen en creditnota’s op en volgt prijsafwijkingen en facturatieproblemen nauwgezet op
- Je analyseert vragen en klachten van klanten en werkt zelfstandig oplossingen uit in samenwerking met interne teams
- Je fungeert als aanspreekpunt voor een eigen klantenportefeuille en ondersteunt sales met administratieve opvolging Who are we looking for?
- Je hebt ervaring met ERP-systemen, bij voorkeur SAP
- Je werkt nauwkeurig met administratie, cijfers en detailopvolging
- Je hebt ervaring met facturatie of boekhoudkundige processen
- Je communiceert professioneel en klantgericht in het Nederlands en Frans
- Je werkt gestructureerd en behoudt overzicht in complexe dossiers
- Je bent analytisch ingesteld en oplossingsgericht
- Je neemt verantwoordelijkheid en werkt proactief
- Je beschikt over een bachelordiploma én een ervaring van minstens 7 jaar in customer service, order management of facturatie What do
we offer
?
- Competitief loonpakket afgestemd op jouw ervaring, met bonusregeling en aandelenplan
- Maaltijdcheques (€6,80 per gewerkte dag)
- Groeps
- en hospitalisatieverzekering, gratis voor jou en jouw gezin
- 1 dag telewerk per week
- Fietsleasing
- Welzijnsinitiatieven: stoelmassage en gratis fruit
- Paas-, sint
- en kerstpakket als extra attentie
- 20 vakantiedagen + 12 ADV-dagen
- Je komt terecht in een hecht team This position is open to everyone, regardless of gender. Konvert HR VG.1537/BUCP W.
INT.534 00134-406-20121024 20252-405-20210125 DG-LAV-044 Kvk 56585969
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