Internship Front Office

Il y a 5 jours

Ghent, Flanders, Belgique Ghent Marriott Temps plein
About the internshipAs a Front Office Management Intern, you will be the first point of contact for our guests. You will contribute to a smooth check-in, check-out, and overall reception flow. At the same time, you will gain insight into the broader hotel operations, from reservations to guest relations. You will be actively involved both in daily operations and behind the scenes.
What will you do?Welcome guests with a professional and warm attitudePerform check-ins and check-outsManage telephone, email, and overall guest communicationSupport in handling reservationsAssist in resolving complaints or practical questionsUpdate guest profiles and process paymentsContribute to guest satisfaction and loyalty (Marriott Bonvoy)Support the Front Office Supervisor and Operations ManagerWho are we looking for?You are currently studying Hotel Management, Hospitality, or TourismYou are communicative, guest-oriented, and strong in administrationYou are fluent in Dutch and EnglishYou are eager to learn, professional, and stress-resistantYou have a well-groomed appearance and a natural flairWhat do

we offer
you?A valuable internship at the reception of an international hotel brandMonthly internship allowance of €750Guidance from an experienced Front Office teamA varied workday with plenty of guest interactionThe opportunity to work with modern systemsA warm working environment with room for personal growthAbout usWe are a leading hospitality group in the heart of Ghent, operating iconic hotels such as Ghent Marriott, Residence Inn by Marriott, the recently opened Holiday Inn Express & Suites, and the soon-to-open Courtyard Ghent & Event Center.
The Ghent Marriott, located along the scenic Korenlei, is the flagship of our portfolio. The hotel offers 150 luxury rooms, 9 versatile meeting spaces, and an award-winning riverside restaurant, Midtown Grill – Ghent's top steakhouse, known for its premium cuts and bold flavors.
AccessibilityGhent Marriott Hotel is located on the picturesque Korenlei in the heart of Ghent. You can reach us:On foot or by bike: near the city center, with bicycle parking nearbyBy public transport: a 5-minute walk from the Korenmarkt tram stopBy car: parking “Kouter” and “Ramen” are within walking distanceInterested in applying?Click the ‘Apply now’ button at the bottom of the page.
If there’s a match, you’ll hear from us soon for an introductory interview.
Everyone welcomeWe believe in the power of diversity. Whoever you are and wherever you come from. If you’re excited about this role, we encourage you to apply. We look forward to welcoming your unique perspective and experience.