Billing Lead

Are you a billing and O2C expert who thrives in an international, fast-scaling consulting environment? Do you get a quiet thrill from a perfectly reconciled revenue account? (It's okay— we do too.) QbD Group is looking for a Billing Lead to own our Order-to-Cash process end-to-end and lead three billing professionals in an environment where no two days look the same.

What you’ll be doing

Billing & Revenue Operations

• Full-cycle processing of customer invoices in NetSuite, with a strong focus on accuracy and timeliness
• Ensure on-time billing in line with Group policies
• Set up projects in NetSuite to enable correct time registration as the basis for invoicing
• Coordinate all outgoing invoices and ensure alignment with contractual terms
• Reconcile revenue accounts and manage billing corrections in close collaboration with Cash Collectors

O2C Product Ownership

• Act as Product Owner of the O2C process: log and follow up on system bugs, propose new features and change requests in the ERP (Netsuite)
• Collaborate with internal stakeholders (project managers, sales, consultants) to ensure alignment between invoicing and project management
• Continuously evaluate and enhance the O2C flow— identifying opportunities for process optimisation and efficiency gains
• Guide consultants through the billing process to ensure proper invoicing.

Group Integration & Expansion

• Lead the O2C integration of newly acquired companies joining QbD Group
• Ensure qualitative technical integration in NetSuite, keeping track of the needs of all parties
• Build and maintain strong relationships with international stakeholders to ensure efficient cross-border transaction flows
• Take a leading role in the implementation of new processes, tools, and best practices
• Participate actively in Finance Improvement projects

Team Leadership & Coaching

• Lead, coach, and develop your team
• Act as first point of contact for finance & admin colleagues on billing process questions
• Train and guide colleagues to continuously raise the quality of billing operations across the Group
• Report to the Finance & Accounting Manager, keeping them well-informed of daily operations and process developments