IT Support
Il y a 12 heures
Laeken, Brussels, Belgique
fortil
Temps plein
Gratuit avec email ou Google
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Gratuit avec email ou Google
Description: We are looking for an IT Support / IT
Care Technician to join our team in Belgium. Your
responsibilities:
Install, distribute and maintain end-user hardware and software (devices, printing, workplace software) Handle service requests and access management Provide user support and accurately log technical incidents Analyze tickets and metrics to identify recurring issues Suggest technical improvements to enhance user experience and team efficiency
Your profile
Minimum 4 years of experience in an IT Service Desk environment Bachelor's degree in IT, Computer Science or Engineering — or equivalent experience Proficient with: Windows, Office 365, Intune, Active Directory, ITIL Fluent in French and Dutch (mandatory) , good command of English in an IT context Customer-oriented, strong communicator, team player Practical information: Hybrid working model — Belgium Start: as soon as possible
responsibilities:
Install, distribute and maintain end-user hardware and software (devices, printing, workplace software) Handle service requests and access management Provide user support and accurately log technical incidents Analyze tickets and metrics to identify recurring issues Suggest technical improvements to enhance user experience and team efficiency
Your profile
Minimum 4 years of experience in an IT Service Desk environment Bachelor's degree in IT, Computer Science or Engineering — or equivalent experience Proficient with: Windows, Office 365, Intune, Active Directory, ITIL Fluent in French and Dutch (mandatory) , good command of English in an IT context Customer-oriented, strong communicator, team player Practical information: Hybrid working model — Belgium Start: as soon as possible