Community Building and Mobility Junior Officer

NATO - North Atlantic Treaty Organisation

Job Description - Community Building and Mobility Junior Officer (261695)

Community Building and Mobility Junior Officer - 261695

NATO Body

NATO International Staff (NATO IS)

Schedule

Full-time

Application Deadline

12-Nov-2026, 10:59:00 PM

Salary (Pay Basis)

Grade NATO Grade G11

Description

1. SUMMARY

The Office of Workplace Management and Business Continuity (WMBC) ensures seamless operational continuity by optimizing facility performance, driving strategic workplace transformation, and delivering comprehensive support services to maintain a dynamic, future-ready environment aligned with organizational needs for NATO Headquarters (HQ) and its alternate locations.

The incumbent supports growth and maintains the Organization’s community building and mobility programmes. The NATO Community Hub comprises a merchandizing store to sell NATO branded items as well as a space for promoting and supporting the activities of the NATO HQ Community. They are responsible for developing the activities of the Community Hub, and will be asked to support the merchandizing shop, when required. They also lead optimizing mobility (safe, sustainable, and convenient ways to commute) throughout the HQ and executing, planning and implementing mobility solutions, and translating business objectives into actionable community building campaign plans.

2. QUALIFICATIONS AND EXPERIENCE

The incumbent must:

• have a university degree in a relevant field from an institution of recognised standing
• have a minimum of 2 years’ experience actively involved in developing and supporting community building and mobility programmes
• have experience working in a large international organization serving multicultural customers in a fast-paced environment
• demonstrate a creative, solution-oriented mindset; and
• possess the following levels of NATO’s official languages (English/French): V (Advanced) in one; III (Intermediate) in the other

The following would be considered an advantage:

• multistakeholder coordination skills
• experience in finance and commerce
• working knowledge of mobility management and campaigns

3. MAIN ACCOUNTABILITIES

Planning and Execution: Support the design, development, and execution of community building and mobility programmes, associated communications and engagement strategies, as well as events aligned with the Organization’s goals. This includes the activities of the NATO Community Hub. Drive awareness and engagement within the Organization. Handle the daily operational tasks and administrative follow-up, ensuring internal procedures are respected.

Project Management: Coordinate and align stakeholders, manage priorities, budgets and ensure Community Building and Mobility project delivery quality. Analyse results and generate insights and learnings to improve future initiatives. Ensure compliance with NATO HQ regulations, such as health and safety and security and financial regulations during daily operations and events. Focus on output and establishing processes to support the desired outcomes.

Stakeholder Management: Build and manage strategic and sustainable relationships with all relevant stakeholders across the NATO HQ Community. Regularly collaborate with senior management and other teams to ensure Community Building and Mobility programme success. Approach complaints and challenging situations with professionalism and a strong customer focus.

Perform any other related duty as assigned.

4. INTERRELATIONSHIPS

Reporting Line: The incumbent reports to the Morale and Welfare Officer.

Interactions: The incumbent works closely with other WMBC colleagues, Office of Financial Control, the NATO Office of Security (NOS), Health and Safety Officer, and the NATO Office of Strategic Communications.

Direct reports: N/A
Indirect reports: N/A

5. COMPETENCIES

The incumbent must demonstrate:

• Achievement: works to meet standards
• Analytical Thinking: sees multiple basic relationships
• Customer Service Orientation: takes personal responsibility for correcting problems
• Flexibility: acts with flexibility
• Initiative: is decisive in a time-sensitive situation
• Self-Control: responds calmly
• Teamwork: expresses positive attitudes and expectations of team and team members

6. CONTRACT

Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to 3 years. Contract clause applicable: This post is required for a limited period to support the Community Building and Mobility