Client Partner
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Role Overview
The Client Partner (CP) owns profitable growth, relationship expansion, and delivery assurance for a portfolio of CPG clients headquartered or operating in Belgium. The role blends CXO relationship management, deal shaping, and pipeline orchestration across TCS service lines (Applications, Cloud/Infra, Data & AI, Digital Engineering, Cybersecurity, BPS), leveraging TCS assets to create business value and competitive differentiation for CPG customers in the local market.
Make sure to apply with all the requested information, as laid out in the job overview below.
Key Responsibilities
• Growth & Deal Leadership: Own annual Revenue ($20Mn) and TCV ($30Mn) goals, drive growth across service lines.
• Pipeline, Forecasting & Governance: Maintain 3–4× pipeline coverage of TCV target with disciplined stage progression and CRM hygiene.
• Client Relationship Management: Build and sustain board/CXO-level relationships and stakeholder maps; increase trust through value conversations.
• Delivery Assurance & Experience: Partner with Delivery to ensure outcomes, margins, and expansion pathways.
• Market & Competitive Intelligence: Track Belgium CPG competitive moves and whitespace; position TCS to win against competition.
Required Qualifications
• 15–20+ years in enterprise sales / account leadership, with CPG domain depth.
• Demonstrated success delivering multi-tower TCV ($20–30Mn+) and annual revenue goals.
• Strong communication and negotiation skills. (Flemish proficiency preferred).
• Strong governance and forecast discipline, RGS, CRM,Pipeline management
KPIs
• Revenue ≥ $20Mn annually, TCV Bookings ≥ $30Mn annually. xirbnpk
• Margins as per target
• Pipeline Coverage ≥ 3× of TCV target
• Client Relationships: weekly CXO/VP meetings
• Experience & Delivery: CSAT ≥ target
Team & Governance: Weekly opportunity reviews, monthly and Quarterly business review with client leadership.
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