CX & Innovation Lead for Insurance Services
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EY Consulting is a fast-moving, high-growth area within EY, offering leadership opportunities in shaping customer experience and value propositions for the insurance sector. The role leads innovation initiatives, guides cross-functional teams, and drives the development of new services and propositions to improve customer satisfaction and sustainable growth.
You will own the innovation agenda, translate insights into requirements, and build business cases while leveraging AI trends for client