Concierge - Luxury cruiseline

pWe always have openings for Hospitality professionals on Luxury Cruiselines /ph3Job Description /h3pTo ensure the ultimate guest experience onboard a Luxury Cruise vessel by aiding /ppeffective communication of information through all departments; /pulli
• Assisting Executive Concierge to ensure Front Office staff provide standards of service consistent with the Company’s expectations; /lili
• Act as Front Office Manager and ensure Front Office staff provide standards of service consistent with the Company's expectations; /lili
• Ensure appropriate follow up on guest issues addressed to the Front Desk. /li /ulh3Qualifications /h3ullio MS Office Suite /lilio Fidelio Cruise including (but not limited to) modules: /lilio Micros Fidelio Point of Sale /lilio NVS – Visual Reservation System
• Hospitality Background preferred; /lili
• Travel industry and previous shipboard experience required; /lili
• Experience in front office preferred; /lili
• Understanding of the highest level of service; /lili
• Excellent administrative skills; /lili
• Strong leadership skills and practice "leadership by example"; /lili
• Outgoing personality, open minded and flexible; /lili
• Ability to work in an international environment; /lili
• Ability to perform well under pressure; /lili
• Excellent appearance and excellent social skills; /li /ulh3Additional Information /h3pAll your information will be kept confidential according to EEO guidelines. /p