Team Coordinator IAM

h3Position /h3 ul lipbDepartment: /b Systems Infrastructure /p /li lipbTeam: /b Modern Workplace Endpoint IAM /p /li lipbReports to: /b Infrastructure Manager /p /li lipbScope: /b Coordinates work across all three Systems Infrastructure teams /p /li /ul h3Role purpose /h3 pThe Team Coordinator, IAM Modern Workplace Engineer reports to the Infrastructure Manager, joins the Modern Workplace Endpoint IAM team, and coordinates work across all three Systems Infrastructure teams. /p pCoordination is the primary responsibility. Alongside this, the role drives practical progress on IAM improvements and provides technical guidance and limited hands‑on support to the Modern Workplace team. /p pThis is a senior, hands‑on role without formal people‑management responsibility. /p h3Main responsibilities /h3 h3Cross-team coordination /h3 ul lipMaintain a cross-team view of operational work, changes, projects, maintenance and lifecycle activities. /p /li lipTranslate agreed priorities, dependencies and available capacity into clear planning and follow‑up. /p /li lipMonitor progress, workload, capacity and blockers across the three teams. /p /li lipResolve routine planning conflicts and elevate significant priority, capacity or ownership conflicts to the Infrastructure Manager. /p /li lipEnsure activities have clear ownership, next steps and appropriate follow‑up. /p /li lipCoordinate dependencies and sequencing between the three teams and relevant IT stakeholders. /p /li lipOrganise effective planning and follow‑up meetings. /p /li lipConsolidate and communicate operational status, project and change progress, risks, capacity constraints and blockers. /p /li lipImprove cross-team collaboration, working practices and delivery predictability. /p /li lipCoordinate execution without taking over engineers’ technical ownership or decision‑making responsibilities. /p /li /ul h3Identity and access management /h3 ul lipEngineer, configure, operate and improve IAM technologies and controls, including Active Directory, Microsoft Entra ID, Conditional Access, MFA, SSO, privileged and non-human identities, and PKI and certificate services. /p /li lipDrive practical progress on IAM improvements, risks, weaknesses and technical debt. /p /li lipDefine and maintain practical IAM standards, guidelines and reference configurations. /p /li lipReview authentication, authorization and access‑control solutions and validate correct implementation. /p /li lipCoordinate remediation of IAM deviations with the responsible technical or application teams. /p /li lipProvide hands‑on expertise during IAM incidents and root‑cause investigations. /p /li lipSupport access reviews, identity governance, privileged‑access governance, audits and access certification. /p /li lipTrack IAM developments, security changes and deprecations. /p /li /ul h3Modern Workplace contribution /h3 ul lipProvide technical guidance on Microsoft 365, endpoint management, application deployment and endpoint security. /p /li lipSupport complex Modern Workplace incidents and improvements where IAM or broader technical guidance is required. /p /li lipContribute limited hands‑on Modern Workplace engineering when priorities and capacity require it, while retaining coordination and IAM as the primary responsibilities. /p /li lipContribute coordination and IAM expertise to projects and changes. /p /li lipParticipate in the shared Systems Infrastructure on‑call rotation when required. /p /li /ul h3Required profile /h3 ul lipBachelor’s degree in IT, or equivalent knowledge and competence gained through relevant professional experience /p /li lipSenior‑level technical coordination and IAM capability /p /li lipDemonstrable experience coordinating technical work, priorities, capacity and dependencies across multiple teams /p /li lipBroad practical experience with: /p ul lipActive Directory and Microsoft Entra ID /p /li lipAuthentication, MFA and SSO /p /li lipConditional Access /p /li lipPrivileged, workload and service‑account identities /p /li lipPKI and certificate services /p /li lipIAM incidents, risks and technical debt /p /li /ul /li lipWorking knowledge of Microsoft 365 and endpoint‑management technologies /p /li lipExperience using ITSM and planning tools to maintain visibility of workload, priorities, capacity, dependencies and blockers /p /li lipGood understanding of least privilege, access governance, security‑by‑design and IAM security principles /p /li lipStrong planning, prioritisation, communication and stakeholder‑management skills /p /li lipAbility to influence and coordinate experienced engineers without formal authority /p /li lipSound judgment on resolving conflicts and escalating concerns /p /li lipStructured, pragmatic and solution‑oriented working style /p /li lipProfessional proficiency in English /p /li lipValid driver’s licence /p /li /ul h3Preferred /h3 ul lipDutch language skills /p /li lipRelevant Microsoft identity or security certifications /p /li