Senior UX Researcher
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We are looking for an experienced Senior UX Researcher to join an exciting long-term project with a leading company in the Belgian energy sector.
You will play a key role in shaping the user experience of customer portals, developer platforms, and internal applications, working closely with business stakeholders, IT teams, and UI Designers.
Work Model: Hybrid - 2 days onsite per week
- Lead end-to-end UX Research initiatives, from discovery to validation.
- Conduct user interviews, usability testing, surveys, observations, and focus groups.
- Facilitate Design Thinking workshops, ideation sessions, and co-design activities.
- Develop personas, user journeys, experience maps, and information architecture.
- Create wireframes, interactive prototypes, and user flows using Figma.
- Analyze user behavior and website performance using Matomo and heatmaps.
- Collaborate with UI Designers, developers, and business stakeholders to improve digital experiences.
- Solid experience in Design Thinking within Agile environments.
- Solid experience with qualitative and quantitative UX Research methodologies.
- Experience in Interaction Design and Information Architecture.
- Strong hands-on experience with Figma, Miro, Matomo, PowerPoint, and heatmap tools.
- Proven experience facilitating workshops and co-design sessions with multiple stakeholders.
- Formal UX qualification (Master's degree, certification, or equivalent).
- Strong communication, presentation, and stakeholder management skills.
- English + Dutch and/or French proficiency.
Nice to Have:
- Experience working with Design Systems in Figma.
- Knowledge of Condens UX Research Repository.
- Experience with complex enterprise platforms, customer portals, or developer-facing applications.
If you're an experienced UX Researcher looking for your next challenge in Brussels, I'd love to hear from you
#Hiring #UXResearcher #SeniorUXResearcher #UXDesign #UserExperience #DesignThinking #Figma #UXResearch #Brussels #Belgium #TechJobs #HybridWork
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