Field Engineer

pAs part of On IT, the Classo Technology Group is one of Belgium's leading IT companies. We support SMEs in every sector with customized solutions: from IT infrastructure and application development to office technology. With specialized teams and support in three languages, we ensure maximum efficiency and security for our clients. /ppJoin a growing company where your talent and expertise truly make a difference /ph3Who are you in our On IT story? /h3pAre you a technically talented individual with knowledge of audiovisual products, printers, and networks? Do you enjoy hands-on work and being part of a close-knit team? As a Field Engineer, you'll combine practical dedication with technical expertise and a sense of ownership. You'll contribute to challenging projects and a positive work environment. Join our dynamic team /ph3Responsibilities /h3h3Technical Support /h3ulliAnalyzing complex problems and making diagnoses. /liliProviding appropriate solutions and advising customers on how to make the best use of their equipment. /li /ulh3Maintenance and Repair /h3ulliPerforming maintenance on IT equipment and systems. /liliRepairing malfunctioning devices (such as monitors, printers, cameras, etc.) and ensuring they function optimally again. /li /ulh3Installation and Implementation /h3ulliInstall and configure new devices and systems at customer sites. You'll pick these up from our warehouse in Denderleeuw. /liliProviding guidance and training to customers on how to use their new equipment and software. /li /ulh3Customer Focus /h3ulliServe as the primary point of contact for technical questions. /liliCommunicate proactively and ensure excellent customer satisfaction. /li /ulh3Qualifications /h3h3Technical knowledge: /h3ullibA strong affinity for IT /b and technology is essential /lilibBasic knowledge of networking /b is a must (LAN, IP addresses, routers, switches, etc.) because monitors, printers, and other devices at customer sites are often integrated via the network /liliExperience with audiovisual equipment, printers, or digital signage is a plus /liliYou can independently understand and apply technical documentation /liliCandidates with a background as a technician at btelecom companies /b are an excellent fit /li /ulh3Pragmatic approach: /h3ulliYou have a hands-on approach and enjoy getting your hands dirty. /liliYou're solution-oriented and take responsibility for your tasks. /liliAI is your ally today and can help you carry out your tasks. /li /ulh3Language Skills /h3ulliDutch: very good knowledge /liliEnglish French: a plus if you have a good knowledge /li /ulh3Personal characteristics: /h3ulliHas a positive attitude and is a true team player. /liliValues a collegial work environment and actively contributes to it. /liliYou take ownership and show initiative in your work. /li /ulh3In addition to a competitive salary, you'll benefit from a range of employee benefits, such as: /h3ullibVouchers: /b eco-checks /lilibEquipment: /b You'll receive a laptop and a cell phone plan /lilibVacation: /b 21 days; after 1 year of service, 22 days + 1 day of seniority leave per 5 years /liliOpportunity to take customized training courses to support your professional growth /li /ul