Director of Information Technology

h3ROLE PURPOSE /h3 pThe IT Director is responsible for defining and delivering the organisation’s IT strategy across a multi-site manufacturing and purchasing environment. The role ensures that IT systems, infrastructure, and digital capabilities support operational excellence, supply chain performance, and commercial growth. /p pThis includes leadership of ERP transformation, software development, infrastructure and cloud environments, cybersecurity, network operations, user support services, and governance, risk, and compliance. /p h3KEY RESPONSIBILITIES /h3 h3IT Strategy Leadership /h3 ul liDefine and execute the IT strategy aligned with business and operational objectives. /li liAct as a key advisor to the executive team on digital transformation, system architecture, and emerging technologies. /li liLead and develop the IT organisation, including internal teams and external partners. /li liManage IT budgets, investments, and vendor relationships. /li /ul h3Software, Applications Development /h3 ul liOwn the enterprise application landscape, including ERP, MES, and supporting systems. /li liLead ERP transformation/replacement programmes, from requirements definition through to implementation and optimisation. /li liDrive business requirements analysis and translate operational needs into scalable IT solutions. /li liOversee development activities, integrations, and system enhancements. /li liIdentify and deploy emerging technologies, including AI-driven analytics, automation, and digital workflows. /li liEnsure alignment between IT systems and manufacturing, supply chain, and commercial processes. /li /ul h3Infrastructure, Hardware Cloud /h3 ul liEnsure robust, scalable, and cost-effective IT infrastructure across all locations. /li liLead the transition to modern cloud-based platforms and hybrid architectures. /li liOversee lifecycle management of hardware assets, data centres, and end-user computing. /li liEnsure high availability, disaster recovery, and business continuity capability. /li /ul h3IT Security Cybersecurity /h3 ul liDefine and enforce IT security policies across applications, infrastructure, and networks. /li liLead cybersecurity strategy, including threat detection, vulnerability management, and incident response. /li liEnsure protection of critical manufacturing systems and intellectual property. /li liMaintain compliance with relevant standards (e.g. ISO, GDPR, industry-specific requirements). /li /ul h3Network Connectivity /h3 ul liManage and optimise global network infrastructure across manufacturing, logistics, and office environments. /li liEnsure secure, reliable connectivity between sites, cloud platforms, customers, and suppliers. /li liSupport industrial connectivity requirements (e.g. shopfloor systems, IoT, automation). /li /ul h3User Support Service Delivery /h3 ul liOwn IT service management, including helpdesk, ticketing, and support processes. /li liEnsure efficient user support processes, follow-up, and approval workflows /li liDefine and monitor SLAs and KPIs for IT service delivery. /li liDrive a strong user experience and adoption of IT tools across the organisation. /li /ul h3Governance, Risk Compliance /h3 ul liEstablish strong IT governance frameworks, policies, and standards. /li liEnsure alignment with corporate governance and audit requirements. /li liManage IT risk, including system resilience, data security, and third‑party dependencies. /li liEnsure compliance with legal, regulatory, and internal standards. /li /ul h3Key Interfaces /h3 ul liExecutive Leadership Team (Operations, Finance, Supply Chain, Sales) /li liManufacturing and Engineering teams /li liExternal vendors, system integrators, and technology partners /li liRegional and site IT teams /li /ul h3PERSON SPECIFICATION AND BACKGROUND /h3 ul liSignificant leadership experience in IT within a manufacturing or industrial environment /li liProven track record in ERP implementation or transformation programmes /li liStrong understanding of: /li liEnterprise applications (ERP/MES) /li liCloud platforms and infrastructure /li liCybersecurity frameworks /li liIT service management /li liExperience managing multi-site or international IT operations /li liStrong commercial awareness and ability to link IT to business performance /li liExperience with AI, automation, or advanced analytics in manufacturing /li liKnowledge of legacy system transformation (e.g. AS/400, ERP migrations) /li liFamiliarity with regulated environments (ISO, GDPR, etc.) /li liExperience with digital manufacturing / Industry 4.0 initiatives /li liStrategic thinking with strong execution focus /liliAbility to lead business transformation through technology /li liStrong stakeholder engagement and influencing skills /li liData-driven decision-making mindset /li /ul h3ADDITIONAL INFORMATION /h3 h3Outputs / Success Measures /h3 ul liSuccessful ERP transformation and system integration /li liHigh system availability and secu