SAP CS
Il y a 6 heures
Kontich, Flanders, Belgique
TheValueChain
Temps plein
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pWe are looking for an SAP CS Service Management Consultant to deliver integrated solutions that optimize our client's end-to-end field service processes with the latest SAP technologies /ppMeet TheValueChain /ppTheValueChain is a rapidly expanding SAP partner with a team of over 400 consultants across five countries. We specialize in delivering cutting-edge SAP solutions, focusing on SAP S/4HANA and Public Cloud, ensuring our clients stay ahead in an ever-evolving digital landscape. /ppThe SAP EAM Service Management leverages SAP's powerful tools, including SAP Field Service Management (FSM), SAP Plant Maintenance (PM), SAP Customer Service (CS), SAP CRM Service, to streamline and optimize service operations for our clients. /ppYour Skills /pulliA minimum of three years' experience as an SAP functional consultant /liliIn-depth knowledge of SAP Service Management, SAP Customer Service (CS), SAP CRM Service and S/4HANA Service /liliExperience with Solution Design Configuration /liliConfigure the SAP service module for end-to-end field service processes: /liliService requests, service orders and service notifications /liliPlanning dispatching of technicians, incl. planning board and auto scheduling /liliOn-site execution via the FSM mobile app, including smart forms and checklists /liliService confirmations and resource-related billing /liliIn-house repair, warranty and returns handling /liliDesign integration touchpoints with SAP S/4HANA and other core modules /liliExperience with Implementation Testing /liliSupport go-live activities /liliProvide hypercare and post-go-live support /liliTroubleshoot and resolve incidents and change requests /liliYou have SAP CS, CRM Service or S/4HANA Service experience; SAP S/4HANA SAP FSM knowledge is a strong plus /liliYou have strong analytical skills /liliAn ambitious mindset, eager to collaborate and uplift those around you /li /ulpYour Core Responsibilities /pulliTranslate the client's business requirements into SAP field service processes, from request to billing /liliAnalyse the end-to-end service process, identifying areas for optimization and improvement, in co-creation with the client /liliTranslate functional requirements into technical solutions within the SAP Service module /liliConfigure and customize SAP field service settings to align with business needs and objectives /liliCollaborate with cross-functional teams to ensure seamless integration with other SAP modules and systems, in particular SAP S/4HANA /liliProvide training and support to end-users on SAP field service functionality and best practices /liliMonitor and evaluate service and technician planning metrics to drive efficiency and cost savings /li /ulpWhat
We Offer
You /pulliA premium company car /liliExtra-legal benefits such as meal and eco vouchers, hospitalisation insurance, Group insurance and a group bonus. /liliHybrid working (2-3 days working from home) /liliA personal career path based on your needs and ambitions. /li /ulpInterested? /ppCome accelerate, adapt, and act with us /p
We Offer
You /pulliA premium company car /liliExtra-legal benefits such as meal and eco vouchers, hospitalisation insurance, Group insurance and a group bonus. /liliHybrid working (2-3 days working from home) /liliA personal career path based on your needs and ambitions. /li /ulpInterested? /ppCome accelerate, adapt, and act with us /p