Technical Support Engineer

Il y a 2 heures
Jette, Brussels, Belgique Socomec Group Temps plein
ph3Responsibilities /h3 ul liProvide technical and commercial support to customers and sales colleagues. /li liAnalyze and qualify customer requirements and identify the most appropriate Socomec solutions. /li liAdvise customers on both standard and customized technical solutions. /li liPromote Socomec products, solutions and value‑added services. /li liDefend and present technical solutions to customers through technical discussions, feasibility studies and presentations. /li liManage customer opportunities from initial qualification through offer submission and handover. /li liBuild and manage technical and commercial proposals in line with customer requirements and company policies. /li liIdentify new opportunities within existing customer accounts. /li liSupport pricing strategies and commercial negotiations. /li liMaintain and update business opportunities within Salesforce CRM. /li liContribute to achieving sales growth and conversion targets. /li liWork closely with sales, product management, technical experts and other internal stakeholders. /li liLead or support cross‑functional improvement initiatives and projects. /li liContribute to continuous improvement and innovation activities. /li liEnsure high‑quality customer follow‑up and proactive communication. /li /ul h3Requirements /h3 ul liBachelor’s or Master’s degree in Electrical Engineering, Electrotechnics or a related technical field. /li liMinimum 5 years of professional experience in a technical sales support, application engineering, field service or similar customer‑facing role. /li liExperience in electrical power distribution, switching, monitoring or energy management solutions is highly desirable. /li liFamiliarity with CRM and ERP systems. /li liAdvanced knowledge of Microsoft Office tools. /li liFluent Dutch (Flemish) /li liFluent French /li liGood working knowledge of English /li /ul h3Core Competencies /h3 pDemonstrates expertise in technical sales support and application engineering, with a strong focus on customer requirements analysis and tailored solutions. Proficient in managing customer opportunities and driving sales growth through effective communication and collaboration. /p /p

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