Infrastructure Operations Engineer

pbThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Operations Engineer based in Belgium. /b /p pAs an Infrastructure Operations Engineer, you will play a key role in maintaining, supporting, and improving reliable Linux-based infrastructure across diverse cloud and production environments. You will ensure the smooth operation of critical systems, internal services, and network infrastructure while providing effective technical support to distributed teams. Working across bare-metal servers, private cloud, and public cloud platforms, you will troubleshoot incidents, manage infrastructure changes, and optimize day-to-day operations. You will also contribute to automation initiatives, strengthen operational documentation, and improve recurring processes. Collaborating with remote colleagues, you will take ownership of technical requests from initial investigation through verified resolution. This is an excellent opportunity to develop your expertise in Linux infrastructure within a remote-first, international, and technology-driven environment. /p pbAccountabilities /b /p ul liManage employee onboarding, offboarding, and access-management requests in accordance with established security procedures, ensuring appropriate approvals, least-privilege access, and verification of completed actions. /li liTake ownership of common Linux and infrastructure requests and incidents, from initial triage and troubleshooting through resolution or escalation to the appropriate technical owner. /li liPerform standard host provisioning and production-server changes across bare-metal infrastructure, private cloud, and public cloud environments, following approved procedures and escalating non-standard requirements. /li liTroubleshoot DNS-related issues and execute authorized DNS and domain-management changes in accordance with established operational guidelines. /li liImplement approved firewall and operating-system changes, ensuring appropriate rollback procedures and post-change verification. /li liMonitor infrastructure performance, investigate alerts, and respond to operational incidents while prioritizing actual service availability and business impact. /li liKeep stakeholders and requesters informed throughout incident resolution, providing regular updates until service recovery has been confirmed. /li liDistinguish genuine infrastructure issues from alert noise and improve alert routing, escalation paths, and ownership where necessary. /li liManage Jira requests according to agreed priorities and response times, ensuring clear communication and consistent follow-up. /li liDeploy standard infrastructure services using approved specifications, procedures, and operational runbooks, escalating architectural or design decisions when required. /li liMaintain clear and accessible technical documentation to support recurring operational activities and ensure effective team coverage. /li liIdentify opportunities to improve operational efficiency through small-scale automation, particularly across onboarding, offboarding, access management, and access-review processes. /li liCollaborate with infrastructure colleagues in a distributed environment to maintain service reliability, security, and continuous operational improvement. /li /ul h3Requirements: /h3 ul liHands-on experience troubleshooting Linux systems in a professional or production-like environment, with preference for Red Hat Enterprise Linux (RHEL) family distributions. /li liGood working knowledge of networking fundamentals, including TCP/IP, DNS, HTTP, and TLS, with the ability to identify and isolate operating-system, network, and application-level issues. /li liPractical experience with at least one virtualization platform or cloud environment. /li liDemonstrated ability to independently manage technical incidents and support tickets, including gathering evidence, assessing business impact, prioritizing tasks, communicating progress, verifying recovery, and escalating issues with clear technical findings. /li liExperience implementing standard production changes safely, including rollback planning and post-implementation verification. /li liAbility to understand, maintain, and modify existing automation scripts or develop small improvements using Bash or Python. /li liPractical experience using AI assistants to support troubleshooting, scripting, and technical documentation, with the ability to independently validate outputs before implementing production changes. /li liStrong written and spoken English skills, with the ability to communicate effectively in an asynchronous, remote-working environment. /li liExcellent analytical and problem-solving abilities, combined with a proactive approach to identifying and resolving technical issues. /li liStrong sense of ownership, accountability, and attention to detail when managing infrastructure requests and operational responsib