Digital Skills Trainer Job ID: JP054623

Il y a 2 heures
Namur, Walloon Region, Belgique Itproposal Temps plein
ph3Digital Skills Trainer /h3 pWe are looking for a Digital Skills Trainer to deliver training, user support, and application assistance during the rollout of a new address and building management system. The role combines training delivery, helpdesk support, and assisting users with application-related questions and data correction processes. /p h3Key Responsibilities /h3 ul liDeliver ICT training sessions both onsite and remotely. /li liPrepare and maintain training materials and user guides. /li liDesign blended learning programs (classroom and e-learning). /li liProvide first‑line user support via phone and online channels. /li liAssist users with application usage and best practices. /li liSupport the resolution of reported issues and application anomalies. /li liCollaborate with internal teams to improve user adoption and training effectiveness. /li liUse AI tools where appropriate to enhance training content. /li /ul h3Required Skills /h3 ul liExperience delivering ICT training (onsite and remote). /li liExperience creating ICT training materials. /li liStrong presentation and communication skills. /li liExperience providing user support/helpdesk services. /li liKnowledge of operating systems. /li liExperience designing blended learning programs. /li liAbility to explain technical concepts to non‑technical users. /li liFluent French (C2). /li /ul h3Contract Details /h3 ul liLocation: Namur, Belgium (Hybrid) /li liWork Arrangement: Minimum 60% onsite, with additional onsite presence when required. /li liLanguage: French (C2 required). /li /ul /p

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