Technical Support Manager | Global Service Leader

Il y a 3 heures

belgium belgium Kidde Global Solutions Temps plein
pKidde Global Solutions is a global leader in fire and life safety solutions. We are seeking a full-time Technical Support Manager to lead and develop Tier 1 and 2 support teams, driving exceptional customer experiences through efficient case management and proactive escalation handling. /ppYou will partner with Product Engineering and senior leadership to ensure timely resolutions and customer trust. The role emphasizes leadership, KPI-driven performance, flexible hours, and a hybrid work setup /p