Project Manager

pAre you a seasoned project leader who thrives on turning complex customer requirements into successful, on-time go-lives? bCustoms4trade (C4T) /b is looking for an experienced bProject Manager /b to join our growing, cross-functional Customer Onboarding Implementation Services team. /ppAt C4T, we're rethinking the way companies handle customs and trade compliance—using cutting-edge technology and an agile mindset. We partner with bFortune 500 companies /b to streamline their global trade operations, and as a Project Manager, you'll own the journey from initial scoping in the sales cycle all the way through customer go-live. /ppOur implementations are highly consultative and complex, combining enterprise SaaS delivery with intricate customs and logistics workflows—requiring strong stakeholder management and a deep understanding of both technology and cross-border trade to drive real value for our largest customers. /ph3bWhat You'll Own /b /h3ulliLead end-to-end implementation delivery, ensuring our large enterprise customers effectively adopt and utilize our customs management software, CAS. /liliRun project kickoffs, check-ins, and alignment sessions that keep customers engaged and on track. /liliManage data-gathering and requirements sessions, working alongside an implementation consultant or customs expert when needed. /liliReview customer configuration settings in CAS; dependent on project size and complexity. /liliUnderstand customer needs and drive urgency toward key implementation milestones. /liliOwn central planning, maintaining clear, up-to-date project plans across your portfolio. /liliTrain customers to get the most out of the C4T platform. /liliEstablish yourself as the customer's trusted advisor and strategic partner /liliFeed customer insights back internally, helping shape what we build next and identifying customer growth opportunities. /li /ulh3bWhat makes you a great fit /b /h3ulliYou bring 5+ years of enterprise IT consulting or delivery experience, from a technology consulting firm or B2B SaaS company. /liliYou have a proven track record managing complex customer projects end-to-end. /liliYou're a strong communicator and presenter in English. Written and verbal—working proficiency in French/Dutch is a plus. /liliYou can bridge the gap between technical resources and operational resources. /liliYou know how to align stakeholders internally and externally and deal with project escalations /liliYou bring high energy and enthusiasm for logistics and Customs—or if that's new territory, the curiosity to dive into an exciting, fast-evolving market. /liliYou're comfortable juggling multiple projects without losing sight of the details. /liliYou have excellent planning and organizational skills, and know how to keep complex deliveries on track. /liliYou work well independently and as part of a team. /liliYou're eager to grow—this role is a genuine path toward a Head of Onboarding position as our Implementation Services team scales. /li /ulullibHigh-Impact Work in a Growth Environment: /bBe part of a fast-scaling company where your expertise contributes directly to business success, innovation, and customer value. /li /ulullibA Globally-Minded Team: /bWork together with talented professionals from diverse backgrounds and seniority levels, bringing a wide range of perspectives to drive better outcomes and make amazing things happen. /lilibA Culture of Ownership and Performance: /bJoin a company that values initiative, clear communication, and results—within an open, supportive, and informal working culture. /lilibWork–Life Integration That Supports Productivity: /bWe believe high performance and wellbeing go hand in hand. Our approach to work–life balance helps you stay focused, healthy, and engaged. /lilibFlexible Working to Drive Efficiency: /bBenefit from a hybrid working model that enables part-time remote work—designed to support both individual flexibility and team collaboration. /lilibSupport for Smart, Sustainable Travel: /bAccess a mobility budget that reimburses hybrid or fully electric vehicle use, aligning with both personal and environmental responsibility. /lilibA Strategically Located Workplace: /bWork from a modern, well-connected office near Mechelen train station—facilitating smooth commutes and seamless collaboration. /li /ulh3About the organisation /h3pAt Customs4trade (C4T), we are redefining the way businesses manage global trade. Our unique team of customs and trade experts, paired with top-tier technology engineers, has created CAS—an innovative SaaS solution that streamlines and automates end-to-end customs and trade operations. /ppCAS empowers businesses to optimise supply chain efficiency, accelerate time to market, unlock duty savings, and gain real-time strategic insights into their global trade activities. From import/export processes and special procedures to excise management, CAS enables smarter, faster, and more cost-effective trade. Additionally, our auto