Functional Analyst

ppCLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links. /p pWithin this challenging role, you will bridge the gap between business and IT, translate user needs into clear solutions, and work closely with testers and the development team to deliver high-quality digital products. /p h3Your role /h3 ul liAnalyse business requirements and operational processes, and translate them into clear functional analyses, user stories, process flows and acceptance criteria. /li liGather requirements and translate complex user needs into functional and actionable specifications and user stories. /li liFacilitate workshops such as event storming sessions and refinement meetings, and create process visualisations or mock-ups in tools such as Figma where useful. /li liParticipate actively in key Agile ceremonies such as planning, daily stand-up, review/demo and retrospective, and contribute to the successful implementation of new functionalities. /li liCreate and maintain high-quality functional documentation, such as process flows, business rules, logical data models, functional analyses, and acceptance criteria. /li liWork closely with developers and testers to clarify requirements, support solution validation and help ensure functional completeness and consistency. /li liGuide the application support team in understanding new functionalities so they can prepare end‑user documentation and provide effective first‑line functional support after release. /li /ul h3Your profile /h3 ul liYou hold a higher degree (minimum Bachelor) and have at least 5 years of experience as an IT Functional Analyst. /li liYou have solid experience with Agile/Scrum and tools such as UML, Figma, Figjam, and process modeling tools. /li liYou combine strong analytical skills with clear communication, stakeholder sensitivity and a hands‑on, quality‑focused mindset. /li liYou are comfortable working in a dynamic IT environment where priorities can evolve and close collaboration with technical and business teams is essential. /li liYou are able to understand system behaviour, data structures and interfaces, and translate them into functional solutions. /li liYou are fluent in Dutch and English. /li /ul h3Compensation Additional Benefits /h3 ul liCompetitive gross monthly salary in line with your qualifications and experience. /li liEco vouchers. /li liSectoral bonus according to applicable sector regulations. /li liA work-from-home allowance for each day worked remotely. /li liFull-time contract of 38 hours per week. /li li5 extra days off in addition to statutory vacation days. /li liHybrid working: max. 3 days per week after 6 months of service. /li liWork hours with flexible start (7:30–9:30 AM) and finish (4:00–6:00 PM). /li /ul h3Insurance /h3 ul liHospitalisation insurance with the option to add family members, with an additional contribution for each member included. /li /ul h3Mobility /h3 ul liCompany car with fuel card, temporary company car at start. /li liAfter an initial period of 1 year: option to order an electric car within our company car policy. /li /ul h3Contact /h3 pAre you interested in learning more about this position or do you want to apply? /p pDo not hesitate to send your CV to with reference “ bIT Functional Analyst /b ”. /p /p