Linux System Engineer

pJoin our bDelivery and Customer Service team /b as a bLinux System Engineer /b and help customers resolve complex technical issues while strengthening and optimising their security. You will work in a dynamic team of four to six engineers and support organisations, resellers and customers with secure, reliable solutions. /ppAs a Linux System Engineer, you will combine technical support, delivery, infrastructure operations, consultancy and automation. Your responsibilities will include: /pullibSupport delivery: /bSupport the installation and administration of the AXS Guard security appliance for internal teams, resellers and customers. Diagnose and resolve technical issues from the office or remotely through the ticketing system and by phone. /lilibHardware logistics: /bAssemble, test, ship, install and replace firewalls, creating physical or virtual test environments when required. /lilibConsultancy training: /bAfter your onboarding period, advise customers on cybersecurity, train resellers and customers on networking and advanced AXS Guard features, and conduct security audits through Health Checks. /lilibOperations automation: /bKeep networks stable, secure and performant. Monitor systems to identify issues early, manage patches and vulnerabilities, and streamline repetitive tasks through scripts and administration tools. /lilibInternal IT support: /bOccasionally support the internal IT team with the administration and configuration of Linux and macOS systems. /lilibDocumentation ticket follow-up: /bFollow up tickets accurately in Request Tracker and maintain technical documentation independently. /li /ulpbThe profile we are looking for /b /ppbExperience Background /b /pulliA bachelor’s degree in ICT or equivalent practical experience. We value demonstrated capability, including for candidates without a formal degree. /liliStrong knowledge of computer networks and cybersecurity, including TCP/IP and the OSI model, VPNs and cryptography, authentication and identity management, email, firewalling, DNS, proxies and reverse proxies. /liliExtensive knowledge of the Linux command line and common tools, along with high-availability technologies such as Rsync and Heartbeat. /liliSolid troubleshooting experience using tools such as Wireshark and tcpdump, as well as command-line log analysis. /liliKnowledge of scripting and automation using one or more of Python, Perl, Bash, PowerShell or Ansible. /liliConfidence with tools such as VirtualBox, Google Workspace, Request Tracker, Redmine, Git and Azure. /liliKnowledge of ERP systems such as Odoo and phishing platforms such as Phished.io or KnowBe4 is an advantage. /li /ulpbCustomer focus: /bYou listen carefully, enjoy helping people and work with them to identify the right solution. /ppbLearning mindset: /bYou are curious, committed and motivated to keep developing in your role. /ppbOrganisation: /bYou can set priorities, structure your work and operate independently. /ppbTeamwork flexibility: /bYou collaborate effectively and adapt when priorities or circumstances change. /ppbClear communication: /bYou explain technical matters in a fluent, understandable and professional way. /pulliCustomer-oriented, attentive and solution-focused. /liliAccurate and reliable in ticket follow-up and documentation. /liliA collaborative team player who can also work independently. /li /ulpbLanguages /b /ppFluent and clear communication in Dutch, French and English. /ppDriving licence B mandatory /pulliJoin a dynamic and fast-growing company in a booming sector /liliParticipate in the development of the company as a co-creator of innovative solutions /liliDevelop your career path and add top-level trainings and certifications to your CV /liliBenefit from an attractive salary package, including a full range of

benefits:
/liliA permanent contract /liliA mobility budget or company car /liliA competitive group insurance including pension fund, death, and disability coverage, /liliAn attractive complementary insurance for non-work-related accident and loss of salary in case of sickness, company fully supported contribution /lili32 days holiday/year (on a fulltime equivalent basis) /liliAfter your onboarding period, occasional home working is possible. To ensure we can respond rapidly to customer incidents and on-site requests, working arrangements are coordinated within the team and based on operational requirements. /liliOther fringe benefits (meal vouchers, eco vouchers, ) /liliFun company events, exclusive team experiences /liliContribute to a safer, fairer world for data subjects and citizens, ensure the serenity of great businesses and essential public institutions /liliLive your values daily in a dynamic, fun and multicultural working environment. /li /ul