Technical Services Manager with L3 Network, Security and Systems capabilities

ph3Company details /h3pstrongReady to take your career to the next level with a company that has been shaping the future of Managed Services and IT security? At WASLET, we don’t just offer jobs –

we offer
a chance to be part of a legacy of innovation, security, and long-term success. /strong /ppstrongTechnical Manager
- Network System Engineer L3 – Join the WASLET Team /strong /ppstronguAbout WASLET /u /strong /ppSince its founding in strong1947 /strong, strongWASLET /stronghas always aimed to develop innovative solutions, providing its clients with a true competitive advantage. Today, our approach remains true to our origins, with the same focus on building long-term relationships and delivering tangible added value in the management of IT infrastructure and the execution of IT projects. /ppNo matter the current or future size of our clients' businesses, we are committed to offering them the best custom solutions, crafted with the finest products and software available. /ppAt WASLET, we place a particular emphasis on the strongmanagement and security of data /strong, which is the most valuable asset for any business. Join a company that is proud of its legacy of excellence and its ongoing commitment to empowering clients with cutting-edge IT solutions. /ph3Function /h3pAs a strongTechnical /strongstrongServices Manager /strong, you will play a crucial role in delivering and maintaining top-tier solutions. Your responsibilities will include: /pullistrongTechnical Team supervision and coaching /strong /lilistrongSales Project Management /strong: Collaborate on feasibility studies, resource assessments, and schedule management to ensure successful project execution. /lilistrongInfrastructure Audits Solution Design /strong: Conduct audits on client infrastructures and craft tailored solutions. /lilistrongProject Implementation /strong: Oversee internal and/or on-site installations, ensuring seamless execution. /lilistrongL3 Incident Resolution /strong: Provide support by analyzing and resolving incidents raised by the service desk and L2 support team. /lilistrongServer Client Configuration /strong: Handle server and client configurations, ensuring optimal performance. /lilistrongDocumentation /strong: Maintain meticulous documentation for all projects, ensuring clarity and compliance. /li /ulpYour dedication to providing excellent service will be pivotal in adhering to client timelines and internal procedures. /ph3Profile /h3pWe are looking for a dynamic professional who brings at least strong5 years of IT support experience /strong. Ideal candidates will have certifications and expertise in the following areas: /pullistrongTeam coaching /strong /lilistrongManaged Services (infra security) /strong /lilistrongNetwork Technologies /strong: Proficiency in strongIP /strong, strongDHCP /strong, strongDNS /strong, strongVLAN /strong, etc. /lilistrongEmail Environments /strong: Expertise in strongOffice/Microsoft 365 /strong, strongActive Directory /strong, strongExchange /strong. /lilistrongWindows Server /strong: Hands-on experience with strongadministration, configuration, and deployment /strong of Windows Server, and strongActive Directory /strong. /lilistrongVirtualization /strong: Knowledge of strongVMware /strong technologies. /lilistrongBackup Systems /strong: Experience with backup solutions like strongVeeam /strong. /lilistrongCloud Technologies /strong: Strong understanding of strongCloud solutions /strong. /lilistrongScripting/Automation /strong: Basic knowledge of strongPowershell /strong and Group Policy. /lilistrongStorage Systems /strong: Familiarity with strongSAN /strong (HPE). /lilistrongSecurity Standards /strong: Familiarity with standards such as strongISO28000 /strong, NIS2 regulation, strongNinjaOne /strong, strongIntune /strong, strongSentinelOne /strong, strongDefender /strong, strongCisco Meraki /strong, and more. /li /ulpstrongRequired Certifications /strong: /pullistrongHPE Server Storage /strong /lilistrongMicrosoft Expert /strong (Server, Azure) /lilistrongVMware VCP /strong /li /ulpYou bring a strongcustomer-centric mindset /strong, are strongtrilingual /strong (Dutch, English and French), and are willing to work collaboratively with a dedicated team. You demonstrate a proactive approach, taking ownership of tasks while respecting quality and ITIL procedures. /ph3Offer /h3ullistrongCompetitive Salary Benefits /strong: Enjoy a strongcompany car /strong, strongmeal vouchers /strong, and a strongbonus based on rentability /strong. /lilistrongContinuous Learning /strong: Access to strongtraining opportunities /strong and certifications to keep your skills sharp and up-to-date with industry trends. /lilistrongTeam-Oriented Culture /strong: We foster a collaborative, supportive environment where initiative and teamwork are highly valued. /lilistrongTrilingual Work Environment /strong: Work in a trilingual setting (NL/FR/EN) with exposure to diverse international technologies and cli