Head of AI Transformation

ppbHead of AI Transformation /b /p pLansweeper has spent 21 years adapting to market shifts. The AI era is the largest shift yet — and we are ahead of most. AI adoption is complete. The vast majority of our employees actively use AI tools. Engineering runs an AI‑native development lifecycle. Early automation has delivered material savings. /p pNow we enter a new phase in our journey to become an AI‑native organization: AI industrialization. /p pOur 5‑year plan requires significant revenue expansion on modest headcount growth. That only works if AI becomes embedded in our operating model — across workflows, governance, decision‑making, measurement, and enterprise infrastructure. /p pAs bHead of AI Transformation /b you build and lead our company‑wide AI operating model in close collaboration with departmental AI Ops leaders. You drive AI strategy execution, AI governance, AI measurement, and AI‑native transformation at scale. /p pThis is a newly created, global leadership role at the center of our AI transformation. /p h3Challenge /h3 pThe main challenges you'll face are: /p ul liTurning high AI adoption into measurable operating leverage (output per person, cycle time, cost‑to‑serve). /li liDesigning a scalable AI governance framework (EU AI Act aligned) without slowing innovation. /li liLeading cross‑functional AI transformation without direct authority over departmental AI Ops leaders. /li /ul h3Key Responsibilities /h3 h3AI Strategy AI Operating Model /h3 ul liCo‑define and maintain the company‑wide AI strategy, aligned with ExCo, other AI leaders and embedded into departmental plans. /li liBuild and run the AI operating model (hub‑and‑spoke structure). You will run the hub. /li liCoordinate the AI Steering Committee (Engineering, Product, GTM, HR, Finance, Legal, Security, IT). /li liPrepare and consolidate the monthly AI performance update for ExCo and Board via the COO. /li liCoordinate the internal network of departmental AI Ops leaders to ensure alignment, leverage, and shared standards. /li /ul h3AI Governance Responsible AI /h3 ul liInstrument the AI governance operating model: decision rights, cadence, escalation paths, consolidated risk view. /li liDefine company‑wide requirements for approved AI tools, IP protection, data leakage prevention, shadow AI monitoring, and responsible AI usage in close collaboration with the security officer. /li liDesign the governance model for employee‑built AI tools (prototype‑to‑production framework). /li liMaintain working knowledge of the EU AI Act and other applicable regulations; partner with Legal on compliance posture. /li /ul h3AI Infrastructure Tooling Convergence /h3 ul liPartner with Data/IT and business stakeholder to establish and maintain the enterprise AI context layer and knowledge infrastructure. /li liDefine the decision framework for AI tooling convergence and AI platform evaluation. /li liStand up a global AI skills‑sharing mechanism to reuse AI workflows safely across teams. /li liCoordinate evaluation and recommendation of new AI models and enterprise AI platforms. /li /ul h3AI Measurement Operating Leverage /h3 ul liOwn the AI measurement framework connecting AI initiatives to business impact. /li liMake AI performance data visible and actionable for ExCo and department leaders. /li liSurface blockers and decision points required to unlock the next phase of AI‑native scale. /li /ul h3AI Enablement (in partnership with HR) /h3 ul liPartner with HR on AI training programs (Responsible AI, workflow automation, function‑specific AI fluency). /li liIntegrate AI capability into hiring, onboarding, and performance conversations. /li liDrive enablement‑first accountability across the organization. /li /ul h3Key Requirements /h3 h3Hard skills /h3 ul li10+ years in AI transformation, strategy execution, operational leadership, or enterprise transformation within SaaS. /li liProven experience building an AI operating model, governance framework, or transformation program from scratch. /li liDemonstrated hands‑on experience using LLMs, AI automation, AI workflows, or AI‑native systems. /li liExperience leading large‑scale cross‑functional programs without direct authority. /li liGood understanding of AI regulatory compliance in a global SaaS environment. /li /ul h3Soft skills /h3 ul liExecutive presence — able to report at ExCo level. /li liInfluence‑driven leadership in complex, global organizations. /li liHigh ambiguity tolerance with structured decision‑making capability. /li /ul h3Our Offer /h3 ul liHybrid working model from our HQ – Merelbeke (BE) office. /li liGlobal, high‑impact Director role reporting directly to the COO. /li liOpportunity to build and lead a newly created AI Transformation function in an AI‑native SaaS company. /li liCareer growth in AI strategy, governance, and AI‑native transformation. /li liFlexible

working hours
. /li liCompany events and international collaboration opportunities. /li /ul h3About Lansweeper /h3