Technical Support Manager | Global Service Leader

Il y a 4 heures

belgium be Kidde Global Solutions Temps plein

Kidde Global Solutions is a global leader in fire and life safety solutions. We are seeking a full-time Technical Support Manager to lead and develop Tier 1 and 2 support teams, driving exceptional customer experiences through efficient case management and proactive escalation handling.

You will partner with Product Engineering and senior leadership to ensure timely resolutions and customer trust. The role emphasizes leadership, KPI-driven performance, flexible hours, and a hybrid work setup