Marketplace Operations Manager, Uber Delivery, Belgium

h3bAbout the Role /b /h3 pAs an Operations Manager on the Uber Eats team in Brussels, you will own the real-time health, efficiency, and operational balance of our delivery network across Belgium. You will use data to monitor, model, and optimize the interplay between market demand, merchant availability, dispatch efficiency, and delivery reliability. Reporting to the Head of Courier Marketplace Operations, this role requires strong analytical skills, quantitative modeling, and direct operational execution to maximize market growth. /p h3bWhat You’ll Do /b /h3 ul libMarketplace Optimization: /b Monitor and tune core marketplace levers to maximize conversion and throughput across Belgian cities. /li libDefect SLA Management: /b Track and reduce marketplace defect rates by conducting root-cause analyses and implementing structural and scalable fixes. /li libData SQL Analytics: /b Write SQL queries and construct data models to isolate network imbalances, track dynamic fee performance, and evaluate market efficiency. /li libProduct Rollouts Experiments: /b Deploy regional and global marketplace product features and run localized A/B tests to measure impact. /li libCommercial Growth Alignment: /b Coordinate with local account management and marketing teams to prepare marketplace levers for various planned actions and exogenous factors. /li /ul h3bWhat You’ll Need /b /h3 ul libExperience: /b 2–4 years in business analytics, operations management, strategy consulting, or a tech scale-up environment. /li libTechnical

Skills:
/b ul liAdvanced SQL proficiency; experience with AI models is a plus /li liAdvanced Excel / Google Sheets quantitative modeling skills. /li /ul /li libStructured Problem-Solving: /b Ability to break down multi-variable network mechanics into clear, data-driven action plans. /li libLanguage

Skills:
/b Fluent inbEnglish /b and eitherbFrench /b orbDutch /b (written and spoken). /li libExecution Focus: /b Strong bias for action with a track record of driving data-backed projects from initial query to local implementation. /li /ul pbReady to Ride? /b /p pThis isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you. /p pYou may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. /p pOffices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. /p pUber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. /p