Azure & Entra ID Support Team Member

pGreat assignments await you with our key account clients in rich and varied environments /ppThe organization is looking for a bMedior Azure Entra ID Support Team Member /b to join its SPIA Service Desk. The role focuses on supporting Security, Privacy, Identity Access Management (IAM), Infrastructure DevOps, and Account Management activities. The consultant will be responsible for incident resolution, service request handling, change implementation, user lifecycle management, process governance, and stakeholder support, while ensuring compliance with security and privacy standards. /ppYour

missions:
/pulliManage and resolve incidents, information requests, and service requests. /liliImplement and follow up technical and operational changes. /liliSupport customer onboarding and offboarding processes, both technically and administratively. /liliContribute to Security, Privacy, IAM, Infrastructure DevOps, and Account Management operations. /liliDraft, maintain, monitor, and improve security and privacy policies, standards, procedures, and guidelines. /liliCollaborate with internal teams and stakeholders. /liliProvide operational and technical support to employees and customers. /li /ulpYour activities: /pulliAdminister and configure Microsoft Azure environments. /liliAdminister and configure Microsoft Entra ID / Azure AD environments. /liliSupport Identity Access Management (IAM) processes and operations. /liliHandle incident management and service request fulfilment. /liliExecute and monitor change management activities. /liliManage technical and administrative onboarding and offboarding activities. /liliDevelop, document, maintain, and improve technical and operational procedures, processes, and guidelines. /liliEnsure compliance with security and privacy requirements. /liliWork closely with Security, Privacy, Infrastructure DevOps, and Account Management teams. /liliProvide stakeholder support and coordination. /li /ulpYou have the following

skills:
/ph3Mandatory Requirements /h3ulliMinimum b3 years of relevant experience /b with Azure or similar technologies. /liliMinimum b3 years of hands‑on experience /b in the technical configuration and administration of bMicrosoft Azure /b. /liliMinimum b3 years of hands‑on experience /b in the technical configuration and administration of bMicrosoft Entra ID / Azure AD /b.ulliExperience limited exclusively to user and access management is not considered sufficient. /li /ul /liliMinimum b3 years of relevant experience in IT networking /b, including:ulliIP addressing /liliSubnets /liliFirewalls /liliRouting /liliDNS /li /ul /liliProven experience in creating, maintaining, monitoring, and executing technical or operational processes, procedures, and guidelines. /liliPractical experience with bITIL /b. /liliStrong teamwork and collaboration skills. /liliAbility to work independently and proactively. /liliBachelor’s or Master’s degree, or equivalent experience. /lilibDutch C1 or French C1 (CEFR) /b. /li /ulh3Nice‑to‑Have Requirements /h3ulliExperience within the bBelgian energy market /b. /liliMinimum b3 years of experience with Microsoft 365 / Office 365 /b. /liliExperience with bServiceNow /b. /liliExperience with bTOPdesk /b. /liliMicrosoft certifications such as:ulliMS-500 /liliAZ-500 /liliSC-100 /liliSC-300 /liliSC-900 /lilior equivalent certifications /li /ul /liliKnowledge of both bFrench and Dutch /b. /li /ulh3Critical Success Factors /h3ulliStrong technical expertise in bAzure /b and bMicrosoft Entra ID /b administration. /liliSolid understanding of bnetworking fundamentals /b. /liliExperience working within bITIL‑driven support environments /b. /liliAbility to handle incidents, service requests, changes, and operational processes. /liliStrong communication and stakeholder management skills. /liliAutonomous, proactive, and team‑oriented mindset. /liliSecurity, privacy, and IAM awareness embedded in daily operations. /liliYou have at least 3 years of professional experiences in IT /liliIf you are at least fluent in FR/ENG or NL/ENG it’s best /liliYou’re eager to learn, motivated and curious /liliLet’s have a chat /li /ulh3Advantages /h3ulliHospitalization insurance (partner/children incl.) /liliGroup insurance /liliDental insurance (partner/children included) /lili20 days statutory paid vacations (legal vacations cumulated for 1 year of work) /lili11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day /liliRepresentation fee net per month. /liliInternet fee of € 40 per month. /liliCompany car with national fuel card OR Public transport reimbursed OR mobility package. /liliDaily fee of 5.50€ net /day provided. /liliSubscription GSM unlimited calls for Belgium (ITS subscription) /liliTraining plan (e-learning
- certification at ITS charge) /liliBeing a rather small team in BE (6 in back‑office), we’re very close to each of our consultants and we differentiate ourselves trying to really ta