Chapter Owner Lead Selling Solutions
il y a 4 semaines
The selling solutions Chapters manage the IT experts running and developing the Core Proximus selling Applications used for residential customers & B2B customers. You manage a team of approx. 140 internal and external IT architects, analysts, developers, testers and operations engineers. The platform expertise in scope are Salto and MIB and a longer list of sales related applications.
As a Chapter Owner Lead, you act as a leader and expert in your specialty.
You are responsible for managing & developing the Chapter Owners within your domain in consultation with the Chapter Area Lead.
You aim to ensure performance and development of the Chapters in your specialty.
Accountabilities
Guide people & develop talents.
You are responsible for overall career direction and capability building track of your Chapters. You develop, coach, and evaluate Chapter Owners’ performance, based on 360° feedback view. You are responsible for the growth of Chapter Owners & Chapter members, relating to their skill set and their personal achievement. You support Chapter Owners regarding people management activities. You assure cross fertilization thanks to multidisciplinary approach and cultivate t-shaping mindset.
Provide expertise & ensure application of standards.
You act as a servant leader and a reference in your specialty, supporting resolution of complex problems. You align with the Chapter Owner on knowledge sharing process within the sub-Chapter area through guilds. You create an atmosphere of confidence & trust to stimulate experimentation, learning & motivation in reaching objectives. You define professional standards and methodology, key trends, and innovation practices in the industry for your Chapters. You define standards for Built-in quality & consistency as well as technological. You assure vendor and Partner management in compliance with financial follow-up.
Co-leadership with Tribes
You work in very close collaboration with the tribe members, more specifically with Tribe Leads, Product Owner Leads and Product Owners, to establish a co-leadership in the prioritization of the backlog as well as the implementation and delivery executed by the squads.
Scope
You help the Tribes to further grow and evolve leading selling platforms ecosystem for residential and B2B users and help to further grow value, ease-of use, performance and stability to the end-users and customers. You understand the inside-out of the key selling platforms creating the perfect bridge between the technical details and the business requests You define the release strategy of the deliveries (from a technical point of view) and coordinate that with the IT operations teams.
Your Profile
Soft-skills competencies
You have strong relationship management skills You have proven skills in coaching: can coach Chapter Owners and members in the areas of performance, standards, change and work methods You have strong communication skills: communicate clearly and openly to product owners, product owner leads and Chapter members You are a people manager: can organize, motivate and inspire people You are strong in problem solving and decision-making You are a continuous learner: eager to learn more in its field and develop own skill set further
Technical competencies
You are widely recognized as an expert within the subject area of the Chapter, both from a technical as well as functional point of view You have experience with agile (certification is a plus) You have experience in developing and implementing methods and standards You are a critical thinker
Traits and personal drivers
You live the Think Possibleleadership qualities and are a role model of the Proximus values You have a visible passion and dedication for your subject area You believe in a non-hierarchical culture of interaction, transparency and trust
What do we offer you?
We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like We are open to everyone: M, W, X, and in fact all the other letters of the alphabet. We encourage personal growth. At the Proximus Academy, you won't even want to miss a session. We are, of course, committed to sustainability. What else did you think? We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus) We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives. We put our customers first. And because we are all customers somewhere, you already know what that means. That’s good. And the ever-important work-life balance? We keep it in the right place.Naturally we have a competitive salary package for you. Click (or apply) to discover what else we offer.
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