ATM Operations Coordinator

il y a 3 semaines

Brussels, Belgique Euronet – EFT Segment Temps plein

Euronet is looking to hire a dedicated and passionate Operations Coordinator to support the operational activities of our ATM network across Belgium.

The selected candidate will become a member of a strong team and will play an integral role in a Global Operations organization.

KEY RESPONSIBILITIES:

  • Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations throughout Belgium.
  • Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
  • Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
  • Be the First point of contact for the sales team during new ATM installations.
  • Communicate with clients when/where needed.
  • Organize and keep track of the ATM machines inventory and sites.
  • Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
  • Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).

Requirements

GENERAL REQUIREMENTS:

  • University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • 1-2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
  • Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
  • Flexibility to travel across the country.
  • Good knowledge of Microsoft Office tools.
  • Fluency in English, both verbal and written.
  • Eligible to work in the EU on full-time permanent basis without the need of employer sponsorship.

COMPETENCIES:

  • Good communication skills.
  • Ability to learn fast. 
  • Interpersonal, verbal, and writing skills to successfully interact with colleagues. 
  • Team spirit with the ability to work independently and take initiatives.
  • Conceptual and structured work style, problem-solving and analytical skills. 
  • Focus and dedication in delivering quality, on time and under tight deadlines.

Benefits

  • Work within a dynamic and stable international environment.
  • Excellent career prospects within a multinational organization with a leading position in the market and ambitious expansion plans.

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