Customer servicemedewerker

Customer servicemedewerker

Your Responsibilities:

• Serve as the first point of contact for our customers, offering assistance both over the phone and through email.
• Keep customers informed about the status of their files and provide necessary feedback to colleagues for accurate customer updates.
• Proactively seek solutions while managing and tracking customer files.
• Handle the administrative processing of customer files.

Your Profile:

• Fluent in Dutch with a good command of French. Knowledge of English is a plus.
• Excellent communication skills with a customer-centric approach.
• Work in a structured and organized manner.
• Knowledge of renewable energy is a significant asset.
• Thrive in a dynamic team and adaptable to a changing environment.
• Reflect the three core values: Goal-oriented, Integrity, and Transparency.

What Awaits You:

• Join a dynamic team where your input is valued, guided, and supported by your supervisor and colleagues.
• Enjoy an attractive salary package with additional benefits, within flexible working conditions.

About the Company:

We deliver sustainable energy solutions to homes and businesses, installing solar panels, charging stations, and other technologies. Our approach allows customers to save on their energy bills from day one. We prioritize customer satisfaction and guidance throughout the years.