Public Area Attendant

il y a 3 semaines

Brussels, Belgique Corinthia Grand Hotel Astoria Brussels Temps plein

Restoring Brussels' most fabulous address

Nestled on Rue Royale in Notre Dame aux Neiges, this Belle Époque jewel, sculpted by Henri van Dievoet, has stood as a proud witness to the epochs and events that shaped Brussels. Now, the fabled Grand Hotel Astoria will re-emerge as Corinthia Brussels later in 2024, a beacon of elegance and luxury in the heart of the Belgian capital.

Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude. 

Join us to be part of the pre-opening team for a truly unique project in Brussels, developing Brussels’ most fabulous address.



As our future Public Area Attendant, you will play a vital role in ensuring that guests feel comfortable and welcome during their stay. Your primary responsibility will be to maintain the cleanliness and organization of the hotel’s public areas, including lobbies, hallways, and common spaces. You will be responsible for ensuring that these areas are clean, tidy, and well-stocked with amenities such as towels, toiletries, and refreshment.

DUTIES AND RESPONSIBILITIES

·      Keeps abreast of newest trends and innovations in the hospitality industry.

·      Clean and maintain guest rooms, hallways, and restrooms to impeccable standards.

·      Ensure restaurants and banquet halls are spotless and inviting for our guests' enjoyment.

·      Transform spaces with meticulous care, from sweeping carpets to polishing furniture and fixtures.

·      Elevate the guest experience by keeping the front of the hotel immaculate and free from debris.

·      Utilize state-of-the-art equipment to clean rugs, carpets, and upholstered furniture, leaving them refreshed and inviting.

·      Embrace a dynamic environment by attending daily briefings for hotel functions and events.

·      Demonstrate flexibility and attention to detail by performing assigned tasks in various areas of the hotel, including toilets, lifts, and terraces.

·      Uphold a commitment to safety and cleanliness by following special cleaning schedules and promptly reporting maintenance issues.

·      Exemplify hospitality by assisting guests in public areas and maintaining extensive knowledge of hotel facilities and services.

·      Take ownership of inventory management in housekeeping closets, ensuring supplies are stocked and ready for use.

·      Champion departmental policies and procedures, contributing to a culture of excellence and professionalism.

·      Maintain and care for all equipment used in daily operations, ensuring it remains in optimal condition.

·      Contribute to the overall cleanliness and presentation of the hotel by adhering to scheduled cleaning routines and participating in spring cleaning initiatives.

·      Act as a trusted steward of hotel spaces, authorized to enter offices for maintenance activities and other specialized tasks.

CONFIDENTIALITY

·      Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. 

·      It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details.

HEALTH & SAFETY

·      To be aware of and comply with safe working practices as stipulated by the Health and Safety Act and as applicable to your place of work. This will include the incumbent’s awareness of any specific hazards at the work place.

·      The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.

·      To report any defects in the building, plant or equipment according to hotel procedure.

·      To ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.

·      To attend statutory Fire, Health & Safety training and to be fully conversant with and abide by all rules concerning:

§ Fire, Health and Safety

§ Regulations, such as COHSS in the European Union, related to the control of substances hazardous to health.

§ Risk Assessments for your department

§ Hotel Fire & Bomb Procedures

OTHER INFORMATION

·      As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

·      The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

TALENT PROFILE

Experience:

Bring your expertise as a Public Area Attendant to our team, ideally with prior experience in a similar-sized property.

Skills & Knowledge:

·      Fluent spoken in English (or French or Dutch)

Requirements:

Your flexibility with unsociable hours and readiness for shift work underscore your dedication to delivering exceptional service, no matter the demand.

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