Key Responsibilities:
- Administer and maintain the Copilot Studio platform and related Power Platform components.
- Managing the topics around governance of Copilot Studio in collaboration with other stakeholders (e.g. IT security)
- Manage the deployment lifecycle across development, acceptance, and production environments.
- Act as the first point of technical contact for Copilot Studio platform users.
- Organize trainings, workshops, onboarding sessions, and office hours.
Service description:
Operate and maintain the Microsoft Copilot Studio platform to ensure a secure, stable, and compliant environment for citizen developers and business users. The role is responsible for platform administration, environment management, security configuration, deployment operations, and user enablement, working closely with the Product Owner, IT Security, and platform users. The role supports the governance process but does not own it. This aligns with the operational model described in your Copilot Studio governance materials, where IT administers access, environments, production promotion, and platform support.
Requirements:
Technical
- Microsoft Copilot Studio
- Power Platform Administration
- Microsoft Entra ID
- Environment and solution management
- Application Lifecycle Management (ALM)
- Platform security and access management
- Good level of Dutch and/or French and English is required.
Operational & Non-technical
- Service and platform administration
- User support
- Technical documentation
- Training delivery
- Strong customer-service mindset
- Excellent communication skills
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