Emplois de customer experience engineer – Bruxelles

Accenture Song is seeking a Customer Advisory Manager in Belgium to drive business development and deliver innovative customer solutions. You will manage advisory teams, develop strategic initiatives, and partner with clients to translate needs into concrete projects and outcomes.You will lead data-driven insights, mentor analysts, and contribute to thought...

Une fonction de Customer Service Officer vient d'être créée au sein d'une société active dans le secteur banquier à Bruxelles. Vous serez en charge de répondre aux demandes des clients premium et de les accompagner dans la gestion administrative de leurs dossiers.Find out more about the daily tasks, overall responsibilities, and required experience...

We are looking for a talented and autonomous UX/UI Designer to join a dynamic design team and contribute to a variety of digital projects. This role is ideal for someone who enjoys working across different projects, adapts quickly to new environments, and can take ownership of the entire design process, from understanding user needs to delivering intuitive...

Translate business and user requirements into intuitive, functional, and aesthetically pleasing UI solutions that align with user needs, brand narrative and project goals. Analyse user journeys using UX (User Experience) methods (heuristic review, task analysis, analytics review). Advise cross-functional teams throughout discovery, prototyping, usability...

Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Les projets novateurs sont notre...

See what you can do with Prophix Finance teams across 100+ countries use Prophix One™ to replace manual processes with intelligent planning, reporting, and automation. We are a globally connected team and we are growing. If you are looking for a role where your work reaches customers across industries and borders, and where the people around you are...

Customer Retention Expert In this role, you’ll help keep customers satisfied and loyal by developing targeted retention campaigns and action plans. You’ll focus on reducing churn and supporting growth, while identifying and addressing issues that affect the performance of our products and services—particularly technical issues that impact the customer...

Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Les projets novateurs sont notre...

Customer Lifecycle Expert (Retention) In this role, you’ll help keep customers happy and loyal by creating targeted retention campaigns and action plans. You’ll focus on reducing churn, supporting growth and working with teams across Orange to spot and address issues that affect the customer experience. The role combines campaign management with...

ING Belgium is seeking an IT Area Lead Digital First to shape the digital journeys of customers across Daily Banking Client First and Payments & Cards. You will lead a team of chapter leads, engineers and external partners, translating strategy into architectural direction and delivering seamless customer experiences.You will work closely with Core Banking...

Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Les projets novateurs sont notre...

Lalamove is hiring a Product Manager to help build the next generation of delivery experience with a focus on the marketplace engine. You will set OKRs, prioritise product ideas, and collaborate with engineers, designers and data scientists to solve complex problems.You will wear multiple hats in a fast-paced environment, driving initiatives from concept...

Onze klant is een snelgroeiende Europese speler binnen health en retail, actief in onder meer België, Nederland, Luxemburg, Italië en Spanje. De organisatie combineert meer dan 200 fysieke verkooppunten met sterke e-commerceplatformen. Binnen deze omnichannelomgeving staan digitale innovatie, klantbeleving en internationale groei...

Dans le cadre d'un service IT critique opéré en continu, la mission consiste à renforcer une équipe de support de 11 personnes intervenant en régime 24X7 sur site, au centre de Bruxelles. Le poste s'inscrit dans un environnement sensible en lien avec le secteur public et les services d'urgence, avec un fort niveau d'exigence en matière de...

Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Les projets novateurs sont notre...

Are you ready to take on a new challenge & join our Sales & Service team as a Customer Advisory Manager? We are currently looking for talented and motivated people who will: Support in shaping the agenda of multiple C-level positions on the customer agenda. Operate with a client-first mindset and shape the path to deliver successful outcomes by...

Le département IT d'AG Insurance emploie environ 1.000 personnes, tant internes qu'externes ainsi que des partenaires. L'équipe IT Sourcing rapporte à la direction informatique et joue un rôle important dans la définition et l'exécution de la stratégie IT Sourcing. L'équipe veille à une utilisation optimale des ressources (internes, contractuelles,...

We currently have a vacancy for a Customer relationship manager fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the...

Prophix is seeking a Director of Customer Success to lead a global team across regions and product lines. You will own retention, growth targets, and customer health metrics, shaping global CS strategy and partnering with executives to deliver outcomes.This role emphasizes people-first leadership and cross-functional collaboration to scale customer...

Orange Belgium is seeking a Customer Retention Expert to safeguard customer loyalty by designing targeted retention campaigns and action plans. You will work across teams to identify churn drivers and implement end-to-end campaigns that improve customer experience and retention.The role combines hands-on campaign management with problem-solving, leveraging...