Emplois de customer experience manager – Bruxelles

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a...

Accenture Song is seeking a Customer Advisory Manager in Belgium to drive business development and deliver innovative customer solutions. You will manage advisory teams, develop strategic initiatives, and partner with clients to translate needs into concrete projects and outcomes.You will lead data-driven insights, mentor analysts, and contribute to thought...

We currently have a vacancy for a Customer relationship manager fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the...

ING Hubs Belgium is seeking a Customer Journey Expert in a full-time role within the Operational Excellence domain. You will shape and deliver end-to-end journeys for Lead-2-Cash and Customer-In-Life, translating business needs into IT requirements and driving coordination with IT and business teams.The role emphasizes ownership of roadmaps, balance of...

Are you ready to take on a new challenge & join our Sales & Service team as a Customer Advisory Manager? We are currently looking for talented and motivated people who will: Support in shaping the agenda of multiple C-level positions on the customer agenda. Operate with a client-first mindset and shape the path to deliver successful outcomes by...

About the roleOur client is a leading international consumer organisation that helps millions of people make informed decisions, understand their rights and get fair value from the products and services they use. As customer expectations become increasingly digital, they are building more personalised, accessible and responsive experiences across every...

Harding+ is seeking an experienced Assistant Retail Manager for onboard cruise operations. You will support the Retail Manager in leading an international team, creating memorable guest experiences and driving sales across luxury product categories.Living and working onboard for up to six months at a time, you will coach staff, host events, and collaborate...

Maison 123 recherche une responsable de boutique pour incarner l’esprit de la marque et piloter une équipe dynamique. Vous serez l’ambassadrice du groupe, promouvant les valeurs, la vision et la qualité du service client.Vous développerez l’équipe de vente, déléguerez les responsabilités, et assurerez une expérience d’achat exceptionnelle...

As an Assistant Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values, whilst working alongside the Store Manager to effectively manage the stores operations and team. Key parts of the role:Support Store Manager in delivering...

Looking for a freelance UX Copywriter (FR+ ENG & NL) for a project at one of our clients! Location: Brussels Area, hybrid working (2 days on-site, 3 days working from home) Start date: September 2026 Employment Rate: full-time 100% Languages: Fluent French (C2), and full professional Dutch and English (C1) We are looking for an experienced UX Copywriter to...

Ready for a new Optichannel & Digital Journey challenge? Our clients are the leading brands in Europe, and they're looking for a variety of digital talent for their teams. We'll help you reach the next level with a job perfectly suited for your unique skills and aspirations. About Ariad We're the digital consultancy & staffing firm that leading A-brands in...

Silversquare Workplace Adviser role focuses on delivering hospitality excellence, driving commercial opportunities, and supporting a thriving coworking community. You will partner with the Workplace Experience Manager and the on-site Guest Experience Officer to ensure every member feels seen and valued.You act as the customer success engine of your space,...

See what you can do with Prophix Finance teams across 100+ countries use Prophix One™ to replace manual processes with intelligent planning, reporting, and automation. We are a globally connected team and we are growing. If you are looking for a role where your work reaches customers across industries and borders, and where the people around you are...

We are looking for a Senior Key Account Manager Trade UFS BeneluxDivision: Unilever Food SolutionsJob title: Senior Key Account Manager Trade BeneluxDirect reports: 1Location: Rotterdam, the Netherlands or Brussels, BelgiumFull time, local employment conditions applyBUSINESS CONTEXTAt Unilever Food Solutions (UFS), we help chefs and foodservice professionals...

How do you help make a difference?As an Operations Change Management Officer, you support the company-wide rollout and adoption of strategic initiatives led by Operations, including Service Integration and Management (SIAM), Software Asset Management (SAM), IT Asset Management (ITAM), Business Management IT (BMIT), Process Governance implementation, and...

How do you help make a difference?As a Contract Manager, you will be part of the Procurement, Contract and Vendor Management team within B-IT (the IT department of SNCB/NMBS through YPTO).You will operate in a complex IT environment that is critical to business continuity and will be responsible for leading strategic IT procurement initiatives, as well as...

🇫🇷 French-Speaking Customer Support Specialist Are you fluent in French and looking for an exciting opportunity in Lisbon? 🇵🇹☀️ We are hiring French-Speaking Customer Support Specialists to join one of our leading BPO clients in Lisbon. 📍 Location Lisbon, Portugal 🌍 Relocation is welcome!This opportunity is open to candidates already...

Sales / Revenue / CS Operations ExpertJob Type: ContractorLocation: RemoteRole OverviewWe are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.Key...

Cowboy in Brussels is hiring a Customer Success expert to enhance customer experience and deliver top-notch support. In this dynamic role, you will collaborate across departments and manage customer issues, ensuring a seamless experience.The ideal candidate will be fluent in English and a native speaker of French and Dutch, holding a Bachelor degree in a...

About the shERPa ProjectNMBS is undergoing a company-wide transformation through the shERPa program, implementing SAP S/4HANA as a greenfield solution. This program will standardize processes, improve operational efficiency, and enable digital transformation across all business units — including Supply Chain, Rolling Stock maintenance, Infrastructure and...