service desk agent

Description of the Tasks Technical support line 2 (mainly in Oracle) regarding the use of information systems Release notes of the information systems High level testing of the information systems (service to developer teams) Maintenance of the Knowledge Database Level of Education Minimum Bachelor degree of 3 years. Knowledge and Skills Good IT skills in...

Do you want to start a new professional challenge? Check out our new opportunity! We are looking to incorporate a Service Desk Agent - Level 2 to our team.About UsWe are an IT Consultant Group that provides services and creates digital solutions to improve the lives of citizens across Europe. Check out our website: www.altia.es/enOur project and teamThis is...

Beantwoorden en oplossen van eerstelijns IT-vragen rond hard- en software.Uitvoeren van standaardtaken zoals password resets, user creation en permissiebeheer.Analyseren van vragen via telefoon of e-mail en klantgericht mogelijke oorzaken bespreken.Samenwerken met een senior engineer tijdens de opstartfase.Escaleren naar second line met volledige en...

Date de début : ASAPHomeworking : 1 jour/semaineLangues : French et DutchRépondre aux questions informatiques de premier niveau concernant le matériel et les logiciels, et y apporter des solutions.Effectuer des tâches standard telles que la réinitialisation des mots de passe, la création d’utilisateurs et la gestion des autorisations.Analyser les...

Company Description Are you ready to shape the future technological landscape in Europe? Company Description Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU...

About usAt Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium's home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 18 across Sub-Saharan Africa.As proud ambassadors of Belgium, we bring the world to Belgium and...

Every professional in our company is vital to us. Thanks to their talent, we continue to expand; today, we are a global team of over 11,000 people working toward a common goal. Ayesa Digital is currently participating in high-impact European Union projects designed to address major European challenges and drive innovation and digital transformation. These...

Looking for your next professional challenge as Service Desk Agent Level 2 - Junior? We have an opportunity that might be just what you are looking for! About Us At ALTIA, we are a team of more than 4,000 professionals across 25 locations in 9 countries. We design and develop innovative digital solutions for over 1,000 organizations that drive transformation...

Do you want to start a new professional challenge? Check out our new opportunity! We are looking to incorporate a Service Desk Agent - Level 2 to our team. 🤗 About Us We are an IT Consultant Group that provides services and creates digital solutions to improve the lives of citizens across Europe. Check out our website: www.altia.es/en 🚀 Our project...

Brussels Airlines is seeking an IT Service Desk Agent for a temporary assignment to join our dedicated IT team. You’ll handle first-line IT incidents, document actions, and coordinate with second-line teams to keep operations running smoothly in a fast-paced aviation environment.Ideal candidates have a Bachelor's degree in IT or equivalent, practical IT...

Depuis 2017, NSI Luxembourg PSF intervient en tant que fournisseur de services informatiques à valeur ajoutée (développement d'applications Agile, ERP, infrastructure cloud, support, IA, etc.) pour ses clients des secteurs privés et publics. Dans le cadre du renforcement de notre équipe support basée à Esch-sur-Alzette, nous sommes à la recherche...

Contraste Europe recrutera un ingénieur junior du Service Desk pour répondre aux questions informatiques de premier niveau et aider les utilisateurs sur le matériel et les logiciels, notamment Windows et Office.Vous effectuerez des tâches standard comme la réinitialisation de mots de passe, la création de comptes et la gestion des autorisations, et...

Ayesa Digital in Brussels is seeking an experienced Service Desk Agent Level 1 to join an international EU project, providing first-line IT support to users across a European environment.You will log, categorize, and track incidents, troubleshoot common issues, and escalate when needed, collaborating with diverse teams to ensure timely resolutions and...

Netcompany Belgium is seeking a Service Desk Agent to provide first and second line Digital Workplace support across multiple channels. The role requires handling inquiries about software, devices, and IT services, logging incidents, and escalating complex issues while keeping users informed.Ideal candidates have 6+ years in IT service desk or user support,...

Altia is seeking a Service Desk Agent - Level 2 in Brussels to provide advanced user support and incident management for European projects. You will work with ITIL processes, ITSM tools like ServiceNow or Jira Service Management, and collaborate with a European agency on production environments.The ideal candidate has strong end-user support experience, SQL...

Looking for your next professional challenge as Service Desk Agent Level 2 - Junior? We have an opportunity that might be just what you are looking for! About Us At ALTIA, we are a team of more than 4,000 professionals across 25 locations in 9 countries. We design and develop innovative digital solutions for over 1,000 organizations that drive...

Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Specialist with Albanian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction ...

DESCRIPTION OF THE TASKS The following tasks will be performed by external service provider following ITIL framework: Technical support line 2 (mainly in Oracle) regarding the use of information systems Release notes of the information systems High level testing of the information systems (service to developer teams) Maintenance of the Knowledge...

Company DescriptionAre you ready to shape the future technological landscape in Europe?We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you...

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to...