Emplois de trainer customer experience – Bruxelles

Accenture Song is seeking a Customer Advisory Manager in Belgium to drive business development and deliver innovative customer solutions. You will manage advisory teams, develop strategic initiatives, and partner with clients to translate needs into concrete projects and outcomes.You will lead data-driven insights, mentor analysts, and contribute to thought...

How do you help make a difference?As a Senior SAP PM/EAM Functional Consultant, you strengthen the Train Maintenance team and contribute to the Detailed Design and implementation of a major SAP S/4HANA transformation program. You act as a senior functional expert for SAP Plant Maintenance / Enterprise Asset Management and translate complex maintenance...

See what you can do with Prophix Finance teams across 100+ countries use Prophix One™ to replace manual processes with intelligent planning, reporting, and automation. We are a globally connected team and we are growing. If you are looking for a role where your work reaches customers across industries and borders, and where the people around you are...

Translate business and user requirements into intuitive, functional, and aesthetically pleasing UI solutions that align with user needs, brand narrative and project goals. Analyse user journeys using UX (User Experience) methods (heuristic review, task analysis, analytics review). Advise cross-functional teams throughout discovery, prototyping, usability...

ING Belgium is seeking an IT Area Lead Digital First to shape the digital journeys of customers across Daily Banking Client First and Payments & Cards. You will lead a team of chapter leads, engineers and external partners, translating strategy into architectural direction and delivering seamless customer experiences.You will work closely with Core Banking...

Prophix is seeking a Director of Customer Success to lead a global team across regions and product lines. You will own retention, growth targets, and customer health metrics, shaping global CS strategy and partnering with executives to deliver outcomes.This role emphasizes people-first leadership and cross-functional collaboration to scale customer...

Customer Retention Expert In this role, you’ll help keep customers satisfied and loyal by developing targeted retention campaigns and action plans. You’ll focus on reducing churn and supporting growth, while identifying and addressing issues that affect the performance of our products and services—particularly technical issues that impact the customer...

Onze klant is een snelgroeiende Europese speler binnen health en retail, actief in onder meer België, Nederland, Luxemburg, Italië en Spanje. De organisatie combineert meer dan 200 fysieke verkooppunten met sterke e-commerceplatformen. Binnen deze omnichannelomgeving staan digitale innovatie, klantbeleving en internationale groei...

Customer Lifecycle Expert (Retention) In this role, you’ll help keep customers happy and loyal by creating targeted retention campaigns and action plans. You’ll focus on reducing churn, supporting growth and working with teams across Orange to spot and address issues that affect the customer experience. The role combines campaign management with...

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Are you ready to take on a new challenge & join our Sales & Service team as a Customer Advisory Manager? We are currently looking for talented and motivated people who will: Support in shaping the agenda of multiple C-level positions on the customer agenda. Operate with a client-first mindset and shape the path to deliver successful outcomes by...

Business & Functional AnalystTurn complex business needs into reliable billing solutions. Join TAR-Billing in a hands-on role combining business and functional analysis.ING supports internal career moves before recruiting externally.Your team and its impactTAR-Billing executes pricing rules, bills customers and collects fees across Private Individuals,...

How do you help make a difference?As a Solution Designer, you join the AnalySD team of analysts and solution designers within YPTO’s Business Area "Commercial Channels & Products" and contribute to shaping SNCB-NMBS’s commercial channels and product offerings, driving innovation and enhancing the overall customer experience.The Business Area "Commercial...

Orange Belgium is seeking a Customer Retention Expert to safeguard customer loyalty by designing targeted retention campaigns and action plans. You will work across teams to identify churn drivers and implement end-to-end campaigns that improve customer experience and retention.The role combines hands-on campaign management with problem-solving, leveraging...

Description :For over 150 years, our dedication to being the for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank...

About the shERPa ProjectNMBS is undergoing a company-wide transformation through the shERPa program, implementing SAP S/4HANA as a greenfield solution. This program will standardize processes, improve operational efficiency, and enable digital transformation across all business units — including Supply Chain, Rolling Stock maintenance, Infrastructure and...

How do you help make a difference?As a Business Area Manager – Real Time Operations, you lead a portfolio of mission-critical applications that enable train operations, traffic management, incident management, security management and real-time decision making. You contribute to the operational heart of the Belgian railway system by ensuring the...

Description :For over 150 years, our dedication to being the for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank...

Orange is seeking a Customer Lifecycle Expert (Retention) to design targeted retention campaigns, reduce churn, and coordinate with cross-functional teams to enhance the customer experience.You will translate strategies into end-to-end campaigns, analyze issues, and drive practical actions with stakeholders across Marketing, Data, and Customer Service....

How do you help make a difference?As a Meeting Room Project Manager / Coordinator, you contribute to ensuring the continuity and successful delivery of strategic IT projects within SNCB/NMBS following the integration of FSM into B-ST.The Meeting Room Project has been identified as a strategic IT initiative and is expected to experience significant growth...