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Manager Business Circular
Il y a 2 mois
A company with a commitment
Yes, we're an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you'll see we're so much more.
Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it's an important part of life – and living well shouldn't just be for a privileged few.
The power of people and positivity is at the heart of our business. Our team are sports people who are full of energy and enthusiasm for what we do; we're encouraged to innovate and improve, and most importantly, to make changes for the better. We take our responsibility to sport and the world seriously, and we strive to anticipate and rise to the challenges that face our society and our environment.
Decathlon is not just a reseller. We're unique because we have our own in-house brands. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. Currently, we have over 20 Decathlon brands, each dedicated to a specific sport or practice. And, our family ownership means we're here for the long term. We reinvest our profits into research and development, helping to lower the cost of participating in sport.
Gepubliceerd op 26/8/2024Devenez acteur clé de la circularité chez Decathlon en pilotant des initiatives durables.
Jobomschrijving
En tant que Leader Circulaire (Repair-Buyback-Rent), vous serez chargé de mettre en œuvre, au niveau local, la stratégie nationale de circularité de Decathlon. En vous appuyant sur les directives et les outils fournis par le siège, vous adapterez et déployez les initiatives de réparation, de réutilisation et de location dans votre Hub Circulaire. Votre rôle sera essentiel pour garantir que les objectifs nationaux se traduisent par des actions concrètes et efficaces sur le terrain.
Mise en œuvre locale de la stratégie : Appliquer les directives nationales en matière de circularité dans votre Hub Circulaire, en veillant à ce que les initiatives de réparation, de réutilisation et de location soient mises en œuvre de manière cohérente et efficace.- Gestion d'équipe et formation : Diriger et accompagner une équipe dédiée à la circularité, en assurant qu'ils disposent des compétences nécessaires pour appliquer les bonnes pratiques et atteindre les objectifs fixés. Vous serez également responsable de la formation continue des collaborateurs sur les services circulaires.
- Excellence opérationnelle : Assurer la qualité et l'efficacité des services de réparation, de réutilisation et de location, en suivant les processus établis au niveau national et en adaptant les opérations aux spécificités locales.
- Expérience client : Garantir une expérience client de haute qualité en matière de circularité, en veillant à ce que les services proposés répondent aux attentes et aux besoins des clients de manière durable et innovante.
- Suivi des performances : Monitorer les indicateurs clés de performance définis au niveau national, et assurer le reporting régulier des résultats à votre équipe.
- Collaboration avec les parties prenantes : Travailler en étroite collaboration avec les équipes nationales et les autres Hub Circulaires pour partager les bonnes pratiques, relever les défis communs et contribuer à l'amélioration continue des processus circulaires.
Jobprofiel
- Expérience en gestion opérationnelle : solide expérience en gestion opérationnelle, avec une capacité prouvée à superviser et optimiser les processus quotidiens pour assurer une efficacité maximale et atteindre les objectifs organisationnels.
- Capacité à exécuter une stratégie nationale au niveau local, en faisant preuve de rigueur et d'adaptabilité.
- Leadership naturel : vous savez motiver et guider une équipe pour atteindre des objectifs ambitieux.
- Sens aigu du service client : vous mettez un point d'honneur à offrir une expérience client exceptionnelle, tout en promouvant des pratiques durables.
- Compétences en communication : vous êtes capable de transmettre efficacement les directives nationales et de former votre équipe.
LEADERSHIP EXCELLENCE OPERATIONNELLE BILINGUE EXPERIENCE Service client
- Chez Decathlon, nous vous offrons un environnement de travail actif et sportif avec les avantages suivants : Lieu de travail et contrat :
- Un emploi dynamique dans un cadre sportif.
- Un contrat à temps plein à durée indéterminée.
- Équipe et planification :
- Des journées d'équipe régulières et des activités sportives collectives.
- Flexibilité dans votre planning pour assurer une bonne ambiance de travail et un équilibre entre vie professionnelle et vie privée. Vous déterminez votre agenda avec vos collègues.
- Jours de congé :
- Développement et rémunérations :
- La liberté de développer vos talents via des formations, du coaching, et par essais et erreurs.
- Un salaire brut conforme au marché, basé sur l'expérience et les responsabilités.
- Une prime variable jusqu'à un maximum de 10% de votre salaire brut, en fonction des résultats mensuels.
- Remboursement des trajets domicile-travail, y compris 0,24 € par kilomètre si vous venez en vélo.
- Des chèques-repas de 8 € par jour travaillé.
- Une assurance hospitalisation de Van Breda.
- Un plan de pension.
- 30% de réduction sur tous les produits Decathlon.
- Participation à l'actionnariat de Decathlon via le partage des bénéfices annuels et/ou un plan d'actionnariat.
Nous avons hâte de vous accueillir dans notre équipe Rejoignez-nous pour une carrière dynamique dans un environnement où le sport durable et la passion sont au centre de nos activités.
INNOVATION
Français, Formation continue, Expérience client, Communication, Opérations, Service client, Business, Bilingue, Néerlandais, Rapport, Réparation, Adaptabilité, Leadership
