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Atcon Global

Il y a 2 mois


Brussel, Belgique Atcon Global Temps plein


You act as a key player in the evolution and support of the SAP CRM application this includes

Service order management

Lead and opportunity management

Contract management processes

Master data management (customers, products, ibases, .)

Fiori applications: development & integration

Marketing management (target groups, territory management, )

Interfaces to and from different Legacy Applications via SAP PI and SAP CPI and SAP BDocs and

IDocs. Good understanding of SAP Msl is also required.

- Interfaces to and from other SAP systems, including SAP FICA, SAP ECC and SAP Brim.

You provide day-to-day excellence in functional & technical application support which entails

End to End responsibility for resolving assigned incidents/requests

Diagnosing/Analyzing issues and changes, design solutions

Preparation of functional/technical specifications using technical expertise

Requirements

University (Master) degree or equivalent experience

Strong analytical skills to analyze functional requirements and translate these into functional specifications and technical implementations

At least 7 years of experience in customizing and maintaining SAP CRM modules:

(Customizing) Experience with the CRM web UI (CRM 7.0) 2

SAP OData and Fiori Design experience

Strong Experience with the SAP CRM Sales, Service and Marketing module.

Middleware/Integration experience. Experience and technical skills for the integration of SAP CRM with other (SAP) systems and solutions via SAP PI and SAP CPI.

SAP BRF plus knowledge is an advantage

Understanding of ABAP and capable of debugging is required

Experience in integration with SAP ECC and Convergent Invoicing (FICA) is considered a plus.

At least 5 years of experience in application maintenance, preferably with also experience in Working with offshore.

Experience of working in a railway context is considered a plus.

Experience in ServiceNow and Jira is considered a plus.

Strong communication skills and able to verbally communicate, read and write in Dutch, French and English

Strength in building and reinforcing good governance, risk management and strong operational practices

Enthusiastic team player able to work independently

Strong analytical and problem solving mind, knowing how to separate main issues from side issues and getting them solved quickly

Proactive entrepreneurial mindset, injecting new ideas and bringing them to life

Leadership style and approach via Trust / Credibility / Result and Quality Oriented

Communicates well and often to stakeholders providing insights and promoting good application Data usage

Able to relate, influence and understand the stakeholders/business perspectives

Able to come onsite to the Brussels office 2 days a week. No work permits or visas will be provided.