Hays - IT Support Engineer

il y a 1 semaine


LouvainlaNeuve, Belgique Hays Temps plein


We are a leading company in the IT sector, dedicated to providing top-notch support and innovative solutions. Our team is committed to maintaining and enhancing our IT infrastructure and services.

Your new role

As an IT support Engineer, you will

Implement, maintain, and monitor systems, infrastructure, software, and Hardware

Troubleshoot and resolve technical issues

Manage support tickets and ensure timely resolution

Provide accurate documentation and technical support

Support new application releases and test new technologies

Contribute to service desk and change management processes

Assist in IT projects related to security, infrastructure, and development.

Ensure secure and efficient deployment of infrastructure and applications

Implement patch management strategies

Conduct security event analysis and incident management

Document and update processes and procedures

Evaluate and recommend new IT technologies

Your profile

Minimum Bachelor degree in computer science or equivalent

Minimum 3 years of experience in IT support or a similar role

Fluent in French and English (Dutch is a plus)

Strong knowledge of Office 365, Windows Server, network management, Hardware, and software

Experience with Windows, Linux, and MacOS

Hands-on troubleshooting skills

Interest in information security, business continuity, and IT service management

Dynamic, problem-solving, customer-oriented, and team player

Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.)

What you'll get in return

Permanent contract

Competitive salary with a company car and other benefits

Diverse job content

Great colleagues and a supportive work environment

Opportunities for professional development

Hybrid working model (up to 3 days homeworking)

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



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