Support Engineer Incident Management

Functie As a Major Incident Manager, you will ensure that the process for managing incidents run effectively and efficiently. You manage the main incidents, organize the operational crisis cell and report to management. Specifically, you distribute the data related to the process to the various ICT teams involved. You ensure that this process is followed,...

**Service Desk INCIDENT MANAGER** **Job Description**: - You will be part of the Service Integration and Management team (SIAM), which is responsible for supporting end users throughout the group and managing the company’s outsourcing partners. - Together with your three colleagues, you will be the first point of contact for all IT-related problems...

**About the Role**: As an IT Incident Manager with Keystone Solutions, you will play a pivotal role in ensuring the smooth functioning of the incident process for our clients. This position entails managing escalated and exceptional infrastructure-related incidents, reporting these incidents, and proposing structural improvements when necessary. This...

**Enterprise Cybersecurity Incident Manager - **Working Location**:Brussels, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A degree from a university or establishment of similar standing - 3+ years of experience in...

FunctieomschrijvingL’IT Support Engineer assiste nos clients pour tout problème informatique et technique. Être le 1er point de contact afin de coordonner la résolution des incidents remontés par les utilisateurs finaux Répondre aux incidents IT des clients (« incident management ») Répondre aux demandes IT des clients (« requests management »)...

Support Engineer Azure RoleIncident and request management: Follow up and resolve incidents, information requests, and service requests within:Security, Privacy, and Identity & Access Management (IAM) teamInfrastructure & DevOps teamAccount management team (handling technical and administrative on- and offboarding of clients)Change management: Implement...

De MIVB stelt meer dan 10.000 mensen tewerk in meer dan 300 verschillende beroepen!Wist je dat we een van de weinige openbare vervoersmaatschappijen ter wereld zijn die zowel betrokken zijn bij het ontwerp en de bouw als bij de planning en de exploitatie van haar netwerk? Daarom hebben we zoveel verschillende banen en carrièremogelijkheden. De...

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

TalenCia Consulting is currently looking for a Senior Incident Manager for one of our clients. **Duration**: (Long term contract) **Location**: Brussels **Start date**: Asap **Description**: **As Senior Incident Manager, you will have different tasks**: **Task 1**: Validate and scale the incident level Standardize the criteria characterizing incidents...

**Location**: Brussels, Belgium **Security Clearance**: NATO Secret **Reference No**: OCIO-0033 / Brussels **Introduction**: **Skills, knowledge, experience required**: - A degree from a university or establishment of similar standing; - At least 3 years’ experience in cybersecurity incident management, preferably in a large organization; - Experience...

Functieomschrijving  IT Support Career Opportunity  As an Internal Support IT Engineer, you are the essential link ensuring the smooth operation of our dynamic IT organization. Join our team and contribute to the success of the company as a key member of the Level 1 ServiceDesk. Key Responsibilities: Level 1 ServiceDesk: Provide effective technical...

Proficient in language French, English and good communication with the Business users.Quickly understand the application knowledge and transition from the current team members and ramp-up shortly.L2 and L3 Support for incidents, service requests, and enhancements with strong technical and functional expertise in the applications being supported.RCA for...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...

Functieomschrijving  IT Support Career Opportunity  As an Internal Support IT Engineer, you are the essential link ensuring the smooth operation of our dynamic IT organization. Join our team and contribute to the success of the company as a key member of the Level 1 Servicedesk. Key Responsibilities: Level 1 Servicedesk: Provide effective technical...

Projectleider ingeval van IT incidenten Wat is je opdracht? De IT Incident Manager moet bij belangrijke incidenten het proces beheren om zo snel als mogelijk terug tot de normalisering van de situatie te komen, en dit met een minimale impact voor de business activiteiten. Voor bedrijfskritische applicaties betekent deze verantwoordelijkheid dat de IT...

**Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...

**Enterprise Cybersecurity Incident Coordinator - **Working Location**:Brussels, Belgium** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A degree from a university or establishment of similar standing - 3+ years of experience in cybersecurity incident management and response,...

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

For our customer in the insurance sector, we are looking for an Inciden Manager Service Desk: - You will be part of the Service Integration and Management team (SIAM), which is responsible for supporting end users throughout the group and managing the company’s outsourcing partners. - Together with your three colleagues, you will be the first point of...