Customer Intelligence Analyst

About us

RetailSonar is a fast-growing SAAS company specializing in geomarketing for large retail and service companies. RetailSonar has offices already in 4 countries (Belgium, The Netherlands, France, Germany) and is technologically readiness for further scaling up toward European market leadership. Therefore we are looking for a Customer Intelligence Analyst to join our team, preferably in out Ghent office.

Our unique RetailSonar platform is fed by state of the art AI technology and up-to-date marketdata, which is the base of our very accurate performance prediction.

RetailSonar is looking for suitable a candidate to join its existing team of Customer Intelligence Analysts.

Your future colleagues have a great affinity with big data, data processing and predictive modelling. Our employees are true multitaskers: they work simultaneously on multiple projects at major retailers and service providers.

Your responsibilities

• Your daily tasks include validating and analysing customer data, platform configuration and building powerful predictive models.
• You maintain frequent contact with the customers you work for.
• Customer satisfaction is our number one priority. We achieve this by delivering high-quality end results and going the extra mile. Our analysts rise to any challenge and dare to think out-of-the-box.

Moreover, our employees are real team players: together, they always succeed in communicating the most important conclusions and insights to the client in a structured manner. Constructive feedback is important to us and we help each other to get the best out of ourselves. Every day again

About you

• Preferably, you hold an master's degree in technical/economical or business area which is complemented by a master's degree in data technology (e.g. Data Science, Data Analytics, Business Informatics)
• You have 2-3 years of experience in a data driven position
• You have a sharp, analytical mind
• You have a passion for data processing (SQL, Excel, Access, SAS, ...)
• You have enough courage, enthusiasm, persuasiveness and a corresponding language skill (NL-EN OR FR-EN) to speak to the highest management at our (international) customers
• A strong backbone that enables you to transform stressful situations into positive energy
• A real team player who can also work well independently

What we offer

• A varied position with a steep and challenging learning curve in a particularly innovative and extremely exciting field within retail: geomarketing & customer intelligence.
• A competitive salary package that is topped off every semester by a team bonus and individual bonus that encourage you to get the most out of yourself and your team.
• The opportunity to be part of a young, close-knit and highly driven international team that enthusiastically builds successful, ground-breaking solutions.
• A committed and personal organisation that values a good work-life balance.
• A very personal coaching program that offers you ample opportunity to further explore your own interests.
• The opportunity to work with executives and experts from the largest retail companies and governments. The ideal way to broaden your world.
• Regular team events and trips to Belgium and beyond.