Head of Product Management

Head of Product Management (ERP) - Hybrid work in Brussels (m/f) Eurofins Brussels, Brussels Region, Belgium Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. In a nutshell A Head of Product Management is a senior leadership role in our IT Section, responsible for defining and executing the overall product vision, strategy, and roadmap to align with business objectives. Key duties include leading and mentoring a product management team, conducting users’ surveys, driving cross-functional collaboration with software engineering, business line process experts, and business unit managers, overseeing the product lifecycle, monitoring key performance indicators (KPIs), and serving as a strategic advisor to group IT leadership. At Eurofins, the Product Management team needs to organize and coordinate initiatives to standardize the business processes of more than 300 laboratories, before engaging a product roadmap. This standardization is done through concept alignments (to ensure the same understanding worldwide of concepts used in the network of testing laboratories) and by delivering Business Process Documents, prerequisite of any specification of Business Requirements. Where will you be based and what business will you support? Job location: Brussels, hybrid working arrangement of 3 days per week in the office and 2 days remotely. Office address: Goemare building, 1945 Chaussee de Wavre, 1040 Auderghem, Brussels. Key Responsibilities Develop and execute product strategies, set the product vision, and create a compelling product roadmap. Evaluate and manage build vs buy decisions, including third-party components where applicable (Microsoft M365 products, etc). Lead, mentor, and develop a team of product managers and designers, fostering a culture of strong ownership, result orientation, and innovation. Manage product budgets and resource allocation, set KPIs to monitor product manager specifications plan and time allocation. Champion continuous improvement through retrospectives, product reviews, and internal process audits. Own end-to-end product lifecycle across internal and external digital products supporting Eurofins laboratories. Define and monitor key performance indicators (KPIs) to assess product performance and make data‑driven decisions. Review and define standards for software requirement management, sizing standards, arbitration process as a member of respective Steering Committee. Ensure regulatory compliance is embedded into product design and delivery processes. Customer Orientation Conduct NPS survey and focus groups per process area to identify opportunities of developments and inform product decisions. Teams Collaboration Work closely with software engineering, business operating best practices teams, business process experts from business lines, and other IT teams to ensure successful product development and launch. Act as a liaison with senior leadership, stakeholders, and business lines representatives. Facilitate alignment workshops or sessions to support cross‑functional decision‑making and product arbitration. Lifecycle Management Oversee entire product lifecycle, from ideation and requirements definition to launch and ongoing optimization. Maintain regulatory compliance throughout design and delivery. Qualifications Bachelor or Master’s degree in Computer Science, Engineering or related field. 8+ years of experience in product management and team leadership, preferably in an industrial context. Proven experience in streamlining business requirements, especially in a context of remote and distributed experts and customer representatives. Deep understanding of regulation, norms and country specific legislation constraints. Strong communication skills for working with stakeholders and leadership. Experience with Lean, Six Sigma, or Value Stream Mapping to drive analysis and educated arbitrations. Experience with budgeting, hiring, and resource planning. Experience working with or managing digital platforms in a regulated B2B or industrial context (e.g., SaaS for laboratories, manufacturing, healthcare). Prior involvement in regulatory audits or designing products to meet ISO, GxP, or other compliance requirements. What can we offer you? Competitive salary package, including bonus and benefits. Extensive on‑the‑job coaching and training opportunities. Challenges within a multi‑cultural and cross‑regional team. Dynamic working environment with good team spirit where personal development and growth are highly encouraged. EEO Statement We embrace diversity Eurofins is an Equal Opportunity Employer. We prohibit discrimination based on gender identity and expression, race, nationality, age, religion, sexual orientation, disability, and other protected characteristics. Company description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. #J-18808-Ljbffr